Business Change & Transformation Consultant | National Security - eSC/eDV

International Business Machines Corporation

Boston (MA)

Hybrid

USD 87,000 - 120,000

Full time

2 days ago

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Job summary

IBM Consulting is seeking a Business Change & Transformation Consultant for National Security with eSC/eDV eligibility. This hybrid UK role applies organisational change, digital transformation and stakeholder engagement to public sector clients, guiding complex programmes through adoption and new operating models.

You will facilitate workshops, assess impacts, develop adoption plans and build trusted relationships across business and technical teams while aligning with governance, security and

Qualifications

Strong experience across business change management and transformation initiatives.
Proven ability to engage stakeholders and manage change in complex environments.
Familiarity with Prosci, ADKAR or equivalent methodologies is a plus.

Responsibilities

Support the delivery of business and digital transformation initiatives across multiple client engagements.
Assess organisational impacts arising from technology, process and operating model change.
Facilitate workshops, discovery sessions and stakeholder engagement activities.
Support the development and execution of change, communications and adoption plans.
Build trusted relationships with stakeholders across business, operational and technical communities.
Translate complex programme objectives into practical business change activities.
Support organisational readiness, training and adoption activities.
Identify and manage risks, issues and dependencies relating to business change and transformation.
Work closely with Project Managers, Programme Managers, Business Analysts and technical delivery teams.
Contribute to governance, reporting and stakeholder decision‑making activities.
Track and measure readiness, adoption and business outcomes.
Contribute to continuous improvement and the development of change management best practices.

Skills

Business Change Management

Organisational Change

Digital Transformation

Business Readiness

Stakeholder Engagement

Change Impact Assessments

Communication Planning

Workshop Facilitation

Business Analysis

Process Improvement

Service Transition

Operational Readiness

Change Risk Management

Agile/Waterfall/Hybrid Delivery

National Security Vetting

Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting FutureNow Centers, where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

At IBM Consulting FutureNow, we're helping clients deliver complex business, operational and technology transformation across some of the UK's most critical and security‑conscious environments.

We're looking for Business Change & Transformation Consultants to join our Public Sector teams, supporting clients through organisational, operational and technology‑enabled change initiatives.

This is a consultative role requiring practitioners who can help clients understand, prepare for and successfully adopt change. Working alongside stakeholders, delivery teams, business leaders and end users, you'll help shape transformation outcomes, manage impacts and ensure new processes, technologies and ways of working are successfully embedded.

We're interested in candidates from a range of backgrounds, including:

Business Change
Organisational Change
Change Management
Business Analysis
Transformation
Service Transition
Operational Readiness
Change Communications
Business Readiness

Whether you're an experienced consultant leading significant transformation programmes or an earlier‑career practitioner looking to further develop your consulting skills within National Security, we'd be interested in hearing from you.

Key Responsibilities

As a Business Change & Transformation Consultant, you will:

Support the delivery of business and digital transformation initiatives across multiple client engagements.
Assess organisational impacts arising from technology, process and operating model change.
Facilitate workshops, discovery sessions and stakeholder engagement activities.
Support the development and execution of change, communications and adoption plans.
Build trusted relationships with stakeholders across business, operational and technical communities.
Translate complex programme objectives into practical business change activities.
Support organisational readiness, training and adoption activities.
Identify and manage risks, issues and dependencies relating to business change and transformation.
Work closely with Project Managers, Programme Managers, Business Analysts and technical delivery teams.
Contribute to governance, reporting and stakeholder decision‑making activities.
Track and measure readiness, adoption and business outcomes.
Contribute to continuous improvement and the development of change management best practices.

Required education

None

Required technical and professional expertise

We're interested in candidates who can demonstrate experience across a number of the following areas:

Business Change Management.
Organisational Change.
Digital Transformation.
Business Readiness.
Stakeholder Engagement and Stakeholder Management.
Change Impact Assessments.
Communication and Engagement Planning.
Workshop Facilitation.
Business Analysis.
Process Improvement.
Service Transition.
Operational Readiness.
Change Risk and Dependency Management.
Supporting or delivering transformation initiatives.

Additionally:

Strong communication and stakeholder engagement skills.
Ability to work effectively with both business and technical teams.
Strong analytical and problem‑solving capability.
Experience operating within complex and changing environments.
Ability to influence and build relationships across multiple stakeholder groups.
Experience working within Agile, Waterfall or hybrid delivery environments.
A collaborative and consultative approach to delivery.

This role requires eligibility for National Security Vetting and is intended primarily for candidates who already hold, or are eligible to hold, eSC or eDV clearance.

Employment is subject to successful completion of pre‑employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS) and any additional National Security Vetting requirements applicable to the assignment.

Preferred technical and professional experience

One or more of the following would be advantageous:

Experience delivering within consulting or client‑facing environments.
Experience supporting National Security, Defence, Public Sector or other highly regulated organisations.
Experience working on technology‑enabled transformation programmes.
Experience supporting application, infrastructure, cloud or platform transformation initiatives.
Experience with business process improvement and operating model change.
Experience alongside PMO, Project Management or Programme Management functions.
Experience supporting large‑scale organisational change initiatives.
Familiarity with recognised change methodologies such as Prosci, APMG Change Management, ADKAR or equivalent approaches.
Active UK Security Clearance.

Successful candidates will typically demonstrate:

A consultative mindset and client‑focused approach.
Strong relationship‑building and stakeholder engagement capability.
Excellent communication and facilitation skills.
Curiosity and a desire to understand how organisations operate.
Comfort working with both business and technical stakeholders.
The ability to influence without direct authority.
A structured approach to managing change and transformation.
A willingness to learn and continuously develop.
An interest in helping organisations successfully adopt new technologies, processes and ways of working.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on‑going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can‑do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Job Title

Business Change & Transformation Consultant | National Security - eSC/eDV Required

Job ID

137676

City / Township / Village

Cheltenham, London, Hursley, Farnborough

State / Province

Hampshire, Gloucestershire, London, City of

Country

United Kingdom

Work arrangement

Hybrid