Business/Change Management Analyst (Remote)

Smart IMS Inc; Richmond (VA); Remote; USD 62,000 - 110,000; Full time

Job summary

Smart IMS Inc. seeks a Business/Change Management Analyst to support enterprise project and change initiatives in a remote capacity. You will coordinate deliverables, manage documentation, track requests, and facilitate communications across business, technical, and vendor teams.

You will apply strong analytical and stakeholder management skills to ensure activities and processes align with program objectives and are audit-ready.

Qualifications

• Experience supporting large IT projects, PMO functions, or change management.
• Strong documentation and deliverable management skills.
• Proven ability to coordinate across business, technical, and vendor teams.
• Ability to produce status reports and executive communications.

Responsibilities

• Support project and change management activities across the lifecycle.
• Track deliverables, requests, and documentation in a timely manner.
• Maintain project databases, logs, and status reports.
• Coordinate with stakeholders, SMEs, teams, and vendors on deliverables.
• Review design, test plans, and work plans and ensure reviews happen.
• Monitor workflows and route items for review and approval.
• Support operational requests and ensure process compliance.
• Serve as central contact for change management activities and communications.
• Prepare recurring and ad hoc project status reports and respond to inquiries.
• Ensure documentation is stored, versioned, and audit-ready.

Skills

IT project support

PMO experience

Change management

Documentation management

Stakeholder management

Analytics and reporting

SDLC knowledge

Vendor coordination

Job description

Job Title:

Business/Change Management Analyst (Remote)

Duration (Contract):

9 Months

Client Location:

Richmond, VA 23219

Location Preference:

Remote

Job Description:

As a Business/Change Management Analyst, you will support enterprise project and change management initiatives by coordinating project deliverables, managing documentation, tracking requests, and facilitating communication between business, technical, and vendor teams. This role requires strong analytical, organizational, and stakeholder management skills to ensure project activities, deliverables, and change management processes are executed efficiently and in alignment with program objectives.

Key Responsibilities:

• Support project and change management activities throughout the project lifecycle.
• Process, track, and manage project deliverables, requests, and documentation in a timely manner.
• Maintain project databases, logs, status reports, and deliverable repositories.
• Coordinate with business stakeholders, subject matter experts, project teams, and vendors on project deliverables.
• Review and manage technical documentation such as design documents, test plans, and work plans.
• Monitor deliverable workflows and ensure items are routed to appropriate stakeholders for review and approval.
• Support operational and maintenance requests while ensuring compliance with established processes.
• Serve as a central point of contact for change management-related activities and communications.
• Prepare recurring and ad hoc project status reports and respond to stakeholder inquiries.
• Ensure project documentation is properly stored, maintained, version-controlled, and audit-ready.

Required Skills, Experiences, Education, and Competencies:

• Experience supporting large-scale IT projects, PMO functions, or change management initiatives.
• Strong understanding of project documentation, including design documents, test plans, work plans, and project deliverables.
• Experience managing project logs, documentation repositories, reporting, and tracking systems.
• Knowledge of project management methodologies, SDLC processes, and change management practices.
• Proven ability to coordinate activities across business, technical, and vendor teams.
• Strong analytical, organizational, and problem-solving skills with keen attention to detail.
• Experience producing status reports, project metrics, and executive communications.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills with strong stakeholder relationship management capabilities.
• Experience working with enterprise technology programs, healthcare systems, government projects, or large vendor-supported environments is preferred.

The hourly range for roles of this nature are $45.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.