Business Central Solution Architect (Operations)

Journeyteam; United States; Remote; USD 115,000 - 170,000; Full time

Benefits offered by this job

Healthcare and dental coverage

401(k) with employer match

Flexible time off

Paid maternity/paternity leave

Phone stipend

Gym membership reimbursement

Job summary

JourneyTeam seeks a Solution Architect specializing in Dynamics 365 Business Central Operations to lead customer implementations within our ERP & AI Practice. You will gather requirements, oversee projects, and guide delivery teams from discovery through go-live.

In this role you will design end-to-end processes for warehousing, shipping, and manufacturing, translate business needs into functional designs, and ensure solutions meet performance and supportability standards.

Qualifications

• Bachelor's degree or equivalent consulting experience with 5+ years working on Microsoft Dynamics 365 Business Central (NAV) Operations.
• Experience implementing BC/ERP in manufacturing or supply chain contexts; end-to-end project delivery.
• Strong analytical skills, ability to map As-Is to To-Be processes and translate requirements into functional designs.

Responsibilities

• Lead and oversee customer projects across Dynamics 365 BC Operations, focusing on warehousing, shipping, and manufacturing modules.
• Facilitate workshops, design roadmaps, and evaluate trade-offs between business needs and technical options.
• Translate business requirements to technical specifications and ensure alignment with JourneyTeam standards and performance targets.
• Prepare design documentation, test plans, and post-go-live support.
• Collaborate with delivery teams and customers, ensuring successful adoption and operation.

Skills

Dynamics 365 BC Operations

Supply chain ERP

Analytical skills

Requirements gathering

As-Is To-Be analysis

Project management

Stakeholder collaboration

Education

Bachelor’s degree or equivalent

Tools

Dynamics 365 BC

MS Dynamics NAV/BC

APIs / data integrations

Job description

JourneyTeam is looking for a Solution Architect specializing in Dynamics 365 Business Central Operations to work within our ERP & AI Practice overseeing and executing successful customer implementations of D365 Business Central. In this role you will gather business requirements, oversee projects, collaborate with technical and functional colleagues, and ultimately, deliver excellent Business Central solutions to our customers.

About JourneyTeam

At JourneyTeam, people are at the center of everything we do. Our purpose as a company is to help others effectively use technology to create a positive, lasting impact on the world. With 30 years of technology experience, we are 100% focused on delivering Microsoft business applications and technologies that empower organizations to reach new heights of business success. We deeply understand the transformative value of Microsoft solutions and are dedicated to helping our customers unlock their full potential. Our experienced team specializes in driving success across Dynamics 365, Microsoft 365, AI and Copilot, Azure, and modern data solutions—all leveraging Microsoft's comprehensive security platform.

• A Caring Mindset
• Exceptional Performance
• Being OneTeam
• Making & Keeping Commitments
• Taking Ownership
• Effective Communication
• A Growth Mindset

The Opportunity

The Solution Architect provides functional and technical leadership across all phases of customer engagement, with a primary focus on the supply chain and manufacturing capabilities of Microsoft Dynamics 365 Business Central. This role designs end-to-end processes across modules, leads workshops and solution roadmaps, evaluates business and technical trade-offs, and guides customers and delivery teams from discovery and design through implementation, adoption, and ongoing operation.

Key Responsibilities

• Manage assignments that are of a dynamic nature, projects which will require broad industry and technical knowledge of D365 Business Central, specifically Warehousing, Shipping, and Manufacturing functionality.
• Operating with exceptional analytical and organizational skills while exhibiting expert execution of functional and technical project plans throughout complex implementation of business data transformation projects.
• Ensure solutions leverage industry best practices, meet JourneyTeam standards, and are designed for performance and supportability.
• Field and answer both feature and functional customer questions and conduct in-depth application research.
• Translate requirements from functional to technical and vice versa between technical and business groups for system usage, requirements, and gaps.
• Conduct business analysis, requirements-gathering workshops, process mapping sessions, and Joint Application Design workshops to define acceptable solution designs.
• Configure and support Dynamics 365 ERP solutions according to customer business processes and requirements, including integration design with third-party systems.
• Prepare business test cases and system test plans, conduct system test cycles, lead user training, and provide post-go-live support.
• Create design, release, and support documentation; examples would be Functional Requirements, Functional Designs, Gap documentation.
• Continual learning and awareness of modern trends and directions for D365 Business Central Operations capabilities.
• Travel when required, likely once or twice a quarter.

Qualifications

• Bachelor’s degree or equivalent consulting experience, with 5+ years of related experience and specialization in Microsoft Dynamics 365 Business Central (NAV) Operations, especially implementing these systems within a business (whether as an end user or a consultant).
• Strong alignment with JourneyTeam values, including a demonstrated ability to bring humility, drive, collaboration, and sound judgment to customer work and team interactions.
• Experience with discrete manufacturing; process manufacturing experience is valuable.
• Expertise in supply chain ERP, including system configuration, Service Management and Project modules, and related ISV solutions.
• Expert knowledge of supply chain processes and systems.
• Strong analytical skills with the ability to gather requirements, perform As-Is and To-Be process analysis, conduct gap-fit analysis, and translate business requirements into functional specifications, design documents, and scalable solution documentation.
• Understanding of project management and execution fundamentals.

Preferred Skills (notrequired)

• Understanding of data integrations and APIs in the context of ERP systems.
• Familiarity with third party services for the Supply Chain industry, such as warehouse automation or transportation services.
• Exposure to lean manufacturing processes.
• Experience in Master Production Scheduling (MPS) and Material Requirements Planning (MRP).
• MB-800: Dynamics 365 Business Central Functional Consultant Associate

Compensation

Base salary range of $115,000 -$170,000 + performance-based bonus program. Eligibility and payout are tied to individual contributions, team performance, and company success.

This is the established pay range encapsulating both the mid-level Solution Architect and Senior Solution Architect roles at JourneyTeam on the ERP & AI Practice. Where you fall within this range—and the level at which you are hired will depend on your experience, technical skillset, and demonstrated consulting ability.

Benefits

JourneyTeam offers a wide range of excellent benefits, including comprehensive healthcare and dental coverage, as well as a 401(k) with an approximate 4% employer match—with immediate vesting. We offer flexible time off and provide paid maternity and paternity leave.

Additional perks include a monthly phone stipend (or the option to join our corporate phone plan) and a monthly gym membership reimbursement of up to $200.

JourneyTeam is an Equal Opportunity Employer. This position is not open to C2C, H1B sponsorships, or third-party agencies.