Business Banking Specialist - Cash Management & Growth

First Citizens; Cambridge (MA); On-site; USD 75,000 - 88,000; Full time

Job summary

First Citizens Bank is seeking a Business Services Representative in Massachusetts to provide cash management solutions to commercial clients and drive business deposits. The role partners with bankers and proactively sources new opportunities within the community to support growth and CRA initiatives.

The position emphasizes a structured sales process, regulatory compliance, and strong customer relationship building to deliver value for clients and the bank.

Qualifications

• Bachelor's Degree plus 2 years of sales/financial services experience OR a high school diploma with 6 years of sales/financial services experience.
• Experience with business deposits and cash management solutions is preferred.
• Ability to engage with customers, prospects and referral sources and meet sales targets.

Responsibilities

• Sell and deliver cash management solutions to commercial and business banking relationships.
• Collaborate with Business and Commercial Bankers as a subject matter expert in business deposits.
• Identify and source new business opportunities through proactive outreach and community engagement.
• Ensure compliance with regulations, policies, and procedures while maintaining operational efficiency.

Skills

Structured sales process

Financial guidance

Financial literacy

Business deposits & cash management

Business development

Networking

Education

Bachelor's degree + 2 years sales or financial services

High School Diploma or GED + 6 years sales/financial services

Tools

CRM experience

Job description

First Citizens Bank is seeking a Business Services Representative in Massachusetts to provide cash management solutions to commercial clients and drive business deposits. The role partners with bankers and proactively sources new opportunities within the community to support growth and CRA initiatives.

The position emphasizes a structured sales process, regulatory compliance, and strong customer relationship building to deliver value for clients and the bank.