Business Banking Relationship Mgr II

Citizens Financial Group

United States

On-site

USD 150,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Comprehensive medical, dental and vision coverage

Retirement benefits

Education reimbursement

Wellness programs

Flexible work arrangements

Job summary

A leading financial services firm in the United States is seeking a Business Banking Relationship Manager II to manage and deepen client relationships within the Business Banking sector. The ideal candidate will have over 4 years of relevant experience, strong communication skills, and be adept at self-generating business. You will work within a fast-paced environment, engaging various partners to ensure client satisfaction and drive performance. This role offers competitive compensation and a comprehensive benefits package.

Qualifications

4+ years in upper Business Banking/Lower Middle Market experience.
Strong written and oral communication skills.
Ability to self-generate and drive new business development.

Responsibilities

Manage and deepen a portfolio of new and existing commercial customer relationships.
Provide advisory discussions to assess client needs and position value added recommendations.
Engage COIs and internal partners to uncover new business opportunities.

Skills

Customer Journey Orchestration

Diversity and Inclusion (D&I) Strategy and Policy

Education

Bachelor's Degree

Tools

Sales Force

Various lending applications

Job description

Business Banking Relationship Mgr. II - Newark, DE

United States

Job Description

At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you’ll acquire and deepen client relationships by collaborating across the enterprise to deliver comprehensive solutions in areas such as credit, liquidity, interest rate management, treasury solutions, and Wealth Management.

Primary responsibilities include

Manage, acquire and deepen a portfolio of new and existing commercial customer relationships within the Business Banking target market of five million to fifty million in annual revenue.
Provide advisory led discussions to assess client needs and aspirations while positioning value added recommendations that drive customer delight and shareholder value.
Engage COI’s and internal partners across the bank to uncover and deepen new business opportunities.
Operate within a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, fee income, customer service and satisfaction.
Actively engage in significant community activity to expand potential customer base and exemplify our company credo and community commitments.

Qualifications

4+ years in upper Business Banking/Lower Middle Market experience
Completion of Commercial Credit Training
Meaningful experience with moderately complex portfolios, customers, and transactions.
Strong written and oral communication skills
Strong knowledge of sales force and various lending applications
Strong sense of customer service, satisfaction and retention.
Adept at needs identification, problem solving and the consultative sales approach.
Strong negotiation skills and the ability to overcome objections and adversity
Following of prospects, customers and COIs
Ability to self-generate and drive new business development
Action oriented and self-accountable to superior results
Strong understanding of risk and compliance
Meaningful Community involvement
Strong understanding of core products and services
Preferred undergraduate degree in business or finance

Education, Certifications and/or Other Professional Credentials

Bachelors Degree strongly preferred or Commensurate experience
Completion of Commercial Credit Training

Work Schedule: Monday - Friday

Pay Transparency

The salary range for this position is $150,000 - $180,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .

Required Skills

Customer Journey Orchestration
Diversity and Inclusion (D&I) Strategy and Policy

About Us

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Job Info