Business Banking Relationship Manager – Uncapped Incentives

Citizens Bank; Boston (MA); On-site; USD 104,000 - 132,000; Full time

Job summary

Citizens Bank in the United States seeks a motivated Relationship Manager to deepen client relationships in small business banking, collaborating with peers across banking, lending and investing to help clients achieve short- and long-term financial goals.

This senior role offers an uncapped incentive opportunity and a clear path for career growth within a world‑class organization. Work 40 hours per week (Mon–Fri) with a competitive salary and comprehensive benefits.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience, required.
• 2+ years in a Business Banking Relationship Manager role or related business lending experience preferred.
• Business to Business sales experience required.
• Motivated self-starter with demonstrated leadership ability and potential.
• Successfully operate in a "team" atmosphere building upon and leveraging strong internal and external network.
• Ability to succeed in a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction
• Proficiency with portfolio/account management preferred.
• Ability to understand core business products and services. Consistent record of sales and outside calling skills.
• Excellent communication (written & verbal) and interpersonal skills.
• Ability to develop strong customer and colleague relationships.

Responsibilities

• Develop consultative relationships with small business clients in your target market with annual revenues ranging from one million to ten million dollars.
• Understand the client needs, provide value added solutions, manage a portfolio of existing customers and drive new commercial customer relationships.
• Partner effectively with an award-winning business banking team offering a wide array of product solutions that will enable you to enhance the customer experience, increase loyalty and improve the profitability of customer and the Bank
• Complete Business Banking University and Drive Sales training in your initial four-week orientation and a commercial credit training program to insure you’re prepared to identify, assess and mitigate lending risk.
• Maintain strong market knowledge and develop, retain and expand relationships with Centers of Influence i.e. CPA’s and Attorneys.
• Actively engage in significant community activity to expand potential customer base.

Skills

Relationship management

Sales

Credit skills

Portfolio management

Education

Bachelor's degree

Job description

Citizens Bank in the United States seeks a motivated Relationship Manager to deepen client relationships in small business banking, collaborating with peers across banking, lending and investing to help clients achieve short- and long-term financial goals.

This senior role offers an uncapped incentive opportunity and a clear path for career growth within a world‑class organization. Work 40 hours per week (Mon–Fri) with a competitive salary and comprehensive benefits.