Business Banking Relationship Manager III

Eastern Bank; Burlington (MA); On-site; USD 78,000 - 127,000; Full time

Job summary

Eastern Bank is seeking a seasoned Commercial Banking professional in Massachusetts to build and manage a diverse customer portfolio. You will source COIs, cross-sell bank products, and collaborate with branches to seize opportunities across C&I and CRE lending.

The role requires 5–8 years in sales and banking, strong communication skills, and the ability to attend after-hours events. A Bachelor's degree or equivalent is required, with proficient relationship management and credit insights.

Qualifications

• Bachelor's degree or equivalent combination of training and related experience required.
• Five-to-eight years of sales and management experience.
• Demonstrated basic knowledge of credit with some prior credit training and sales training.
• Strong communication and interpersonal skills; able to communicate effectively.
• Able to attend networking and other events outside of customary business hours; self-starter and able to generate sales prospects.

Responsibilities

• Develop a portfolio of customers, prospects and Centers of Influence (COIs) through networking and other business development efforts.
• Sell bank products to new and existing customers.
• Partner with assigned branches for cross-sale opportunities and customer relationship management.
• Manage relationships with key Community Partners to leverage programs and resources for business growth.
• Source, evaluate and recommend new BB banking opportunities for loan and deposit relationships (C&I and CRE).
• Manage a portfolio of BB clients to minimize risk, cross-sell, and ensure positive customer experiences.
• Coordinate calling and relationship management with multiple internal partners (commercial, investments, treasury, retail, insurance).
• Conduct preliminary underwriting and structure of credit requests.
• Maintain internal Bank contact management system with full history.

Skills

Sales experience

Credit knowledge

Communication skills

Networking

Self-starter

Prospecting

Education

Bachelor's degree or equivalent

Job description

Hiring Range: $77,510 - $127,338

The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

*****Market Territory - 172 - Belmont St., Brockton 570 - Boston - High Street 575 - Brockton - Main St 576 - Brockton - Legion Pkwy 577 - Brockton - 443 Belmont St*****

At Eastern Bank, we understand the financial concerns of small businesses. That's why we offer a variety of products and financing solutions designed specifically for business' with sales less than $10MM. Our Business Banking Group is a team of banking professionals who can deliver all the services you need quickly and conveniently.

Responsibilities include, but are not limited to the following:

• Develop a portfolio of customers, prospects and Centers of Influence (COIs) through networking and other business development efforts.

• Sell of bank products to new and existing customers.

• Partner with assigned branches for cross sale opportunities and customer relationship management

• Manage relationships externally with key Community Partners to leverage programs, tools and resources that can assist BB customers grow and make their business more profitable.

• Source, evaluate and recommend new BB banking opportunities for loan and deposit relationships. Loan relationships will include both C&I and CRE relationships.

• Manage a portfolio of BB clients to help minimize risk for the bank, cross sell to the book of business and create a positive customer experience.

• Coordinate calling and relationships management activities with multiple internal business partners including commercial, investments, treasury, retail, and insurance.

• Conduct preliminary underwriting and structure of credit requests.

• Maintain internal Bank contact management system including full history.

Qualifications:

Bachelors Degree or equivalent combination of training and related experience required.

• Five-to-eight years of sales and management experience

• Must have a basic understanding of commercial businesses and banking Demonstrated basic knowledge of credit with some prior credit training and sales training.

• Strong communication skills (written and verbal). Strong communication and interpersonal skills. Strong sales skills in a fast paced environment.

• Able to utilize full range of prospecting sales activities. Technologically proficient.

• Candidate must be able to attend networking and other events outside of customary business hours Must be a self starter and able to self generate sales prospects and pipeline.

Hiring Range: $77,510 - $127,338 The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.