Business Banking Relationship Manager - Burlington

Eastern Bank; Burlington (MA); On-site; USD 78,000 - 127,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement plan

Vacation

Tuition reimbursement

Job summary

Eastern Bank in Burlington, MA seeks a Business Banking professional to develop a portfolio of customers, sell bank products, and collaborate with branches for cross-sales to strengthen client relationships.

The role requires 5–8 years of sales/management experience, a Bachelor’s degree, and a strong understanding of commercial banking. You will manage community partnerships and drive loan/deposit opportunities (C&I and CRE) while maintaining CRM records.

Qualifications

• Bachelor's degree or equivalent combination of training and experience.
• Five-to-eight years of sales and management experience.
• Basic understanding of commercial businesses and banking.
• Credit training and sales training.
• Strong communication and interpersonal skills in a fast-paced environment.
• Able to attend networking events outside normal hours.
• Self-starter with ability to self generate sales prospects and pipeline.
• Technologically proficient.

Responsibilities

• Develop a portfolio of customers, prospects and COIs through networking and business development.
• Sell bank products to new and existing customers.
• Partner with branches for cross-sale opportunities and customer relationship management.
• Manage relationships with Community Partners to leverage programs and resources.
• Source, evaluate and recommend new BB banking opportunities for loan and deposit relationships (C&I and CRE).
• Manage a portfolio of BB clients to minimize bank risk and enhance customer experience.
• Coordinate calling and relationships with internal partners (commercial, investments, treasury, retail, insurance).
• Conduct preliminary underwriting and structure of credit requests.
• Maintain the internal Bank contact management system with full history.

Skills

Networking

Sales

Relationship management

Credit knowledge

Communication

Education

Bachelor's Degree or equivalent

Tools

CRM systems

Job description

Hiring Range: $77,510 - $127,338

The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

At Eastern Bank, we understand the financial concerns of small businesses. That's why we offer a variety of products and financing solutions designed specifically for business' with sales less than $10MM. Our Business Banking Group is a team of banking professionals who can deliver all the services you need quickly and conveniently.

Responsibilities include, but are not limited to the following:

• Develop a portfolio of customers, prospects and Centers of Influence (COIs) through networking and other business development efforts.
• Sell of bank products to new and existing customers.
• Partner with assigned branches for cross sale opportunities and customer relationship management
• Manage relationships externally with key Community Partners to leverage programs, tools and resources that can assist BB customers grow and make their business more profitable.
• Source, evaluate and recommend new BB banking opportunities for loan and deposit relationships. Loan relationships will include both C&I and CRE relationships.
• Manage a portfolio of BB clients to help minimize risk for the bank, cross sell to the book of business and create a positive customer experience.
• Coordinate calling and relationships management activities with multiple internal business partners including commercial, investments, treasury, retail, and insurance.
• Conduct preliminary underwriting and structure of credit requests.
• Maintain internal Bank contact management system including full history.

Qualifications:

• Bachelors Degree or equivalent combination of training and related experience required.
• Five-to-eight years of sales and management experience
• Must have a basic understanding of commercial businesses and banking
• Demonstrated basic knowledge of credit with some prior credit training and sales training.
• Strong communication skills (written and verbal). Strong communication and interpersonal skills. Strong sales skills in a fast paced environment.
• Able to utilize full range of prospecting sales activities. Technologically proficient.
• Candidate must be able to attend networking and other events outside of customary business hours
• Must be a self starter and able to self generate sales prospects and pipeline.

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

At Eastern Bank, we understand the financial concerns of small businesses. That's why we offer a variety of products and financing solutions designed specifically for business' with sales less than $10MM. Our Business Banking Group is a team of banking professionals who can deliver all the services you need quickly and conveniently.