Business Banking Relationship Manager I

Citizens Bank; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a motivated Relationship Manager to enhance client relationships and drive business growth. This role involves developing consultative partnerships with small business clients, managing portfolios, and collaborating with a talented banking team to deliver tailored solutions. With a focus on community engagement and client satisfaction, this opportunity offers an uncapped incentive structure and the chance to advance your career in a dynamic environment. If you are a self-starter with a passion for sales and relationship building, this role could be your next big step.

Qualifications

• 2+ years in a Business Banking Relationship Manager role preferred.
• Strong sales and credit skills with a proven track record.

Responsibilities

• Develop relationships with small business clients and manage existing portfolios.
• Engage in community activities to expand the customer base.

Skills

Sales Skills

Credit Skills

Communication Skills

Relationship Management

Portfolio Management

Education

Bachelor’s Degree

Job description

Description

At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions are central to helping clients navigate changing circumstances. In this role, you’ll deepen relationships with your clients by collaborating with peers across banking, lending, and investing, helping them with short- and long-term financial goals.

Citizens is seeking a motivated, highly successful, proven Relationship Manager with experience in moderately to less complex portfolios, and a strong grasp of sales and credit skills. This senior-level performer will have an immediate impact. We reward you with an uncapped incentive opportunity and the ability to grow your career with a world-class organization.

Primary responsibilities include

• Develop consultative relationships with small business clients in your target market with annual revenues ranging from five hundred thousand to five million dollars.
• Understand the client needs, provide value-added solutions, manage a portfolio of existing customers, and drive new commercial customer relationships.
• Partner effectively with an award-winning business banking team offering a wide array of product solutions that will enable you to enhance the customer experience, increase loyalty, and improve the profitability of customer and the Bank.
• Complete Business Banking University and Drive Sales training in your initial four-week orientation and a commercial credit training program to ensure you’re prepared to identify, assess, and mitigate lending risk.
• Maintain strong market knowledge and develop, retain, and expand relationships with Centers of Influence i.e. CPA’s and Attorneys.
• Actively engage in significant community activity to expand the potential customer base.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Bachelor’s degree or equivalent combination of education and experience, required.
• 2+ years in a Business Banking Relationship Manager role or related business lending experience preferred.
• Business to Business sales experience required.
• Motivated self-starter with demonstrated leadership ability and potential.
• Successfully operate in a “team” atmosphere building upon and leveraging a strong internal and external network.
• Ability to succeed in a fast-paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service, and satisfaction.
• Proficiency with portfolio/account management preferred.
• Ability to understand core business products and services. Consistent record of sales and outside calling skills.
• Excellent communication (written & verbal) and interpersonal skills.
• Ability to develop strong customer and colleague relationships.

Hours and Work Schedule

• Hours per Week: 40
• Work Schedule: Monday thru Friday