Business Banking Relationship Manager

Investar Bank, National Association; Hammond (LA); On-site; USD 80,000 - 110,000; Full time

Job summary

Investar Bank, National Association is seeking a seasoned Business Banking professional to develop, facilitate, and manage small business lending for clients. You will research client businesses, network for new opportunities, and maintain long-term banking partnerships.

You will collaborate with branch leadership to train staff, identify growth opportunities, and guide clients through the lending process while ensuring compliance with applicable laws and policies.

Qualifications

• Bachelor's degree in Finance, Accounting or related field or equivalent experience preferred.
• 5+ years of Business Banking or lending-related experience, preferably in a financial institution, required.
• nCino Loan Origination System experience preferred.
• High School Diploma or equivalent (GED) required.

Responsibilities

• Develop, facilitate, and manage small business lending needs for clients.
• Networking, community involvement and referrals to identify potential Business Banking clients.
• Build and maintain strong relationships with existing Business Banking clients and partners.
• Collaborate with Branch Managers on related training to develop and grow Business Banking.
• Collaborate with sales and leadership to secure and retain Business Banking clients.
• Close sales and guide clients through the closing process while ensuring compliance with laws and policies.

Skills

Small business lending

Lending services knowledge

Communication skills

Time management

Education

Bachelor's degree in Finance/Accounting or related field

High School Diploma or GED

Tools

MS Office

Job description

Works directly with the Retail Branch Network to develop, facilitate, and manage small business clients' lending needs. Researches client businesses and provides prospective customers/clients with Business Banking services offered. Ensures the Bank meets standards for loan quality.

Directly or indirectly manages a portfolio of Business Banking loans.

Collaborates with Branch Managers on related training in order to develop and grow Business Banking.

Proactively identifies and engages with potential Business Banking customers through networking, community involvement, and referrals.

Builds and maintains strong relationships with existing Business Banking clients, fostering trust and long-term partnerships.

Collaborates with sales and leadership to secure and retain Business Banking clients.

Collaborates with management on sales goals, planning, and forecasting as needed

Provides exceptional customer service, acting as a trusted advisor to clients and helping them navigate their financial decisions.

Makes cold/warm calls and multiple outbound calls to potential clients as necessary.

Understands client needs and offers solutions and support through a consultative process.

Closes sales and works with client through the closing process as applicable.

Ensures that their work is following all applicable laws, regulations, policies and guidelines.

Performs all other duties as assigned.

Education and Related Experience

• Bachelor's degree in Finance, Accounting or related field or equivalent experience preferred.
• 5+ years of Business Banking or lending-related experience, preferably in a financial institution, required
• nCino Loan Origination System experience preferred
• High School Diploma or equivalent (GED) required.

Skills and Abilities

• Strong working knowledge of small business or commercial loan documentation and commercial banking.
• Strong knowledge of lending services and related areas.
• Must possess good verbal and written communication skills.
• Must possess good organizational and time management skills.
• Must possess the ability to perform detailed tasks with accuracy.
• Must possess good financial analytical skills.
• Must possess knowledge of computers and computer operations MS Office software.
• Must possess knowledge of standard office equipment including computer, typewriter, fax machine, scanner and copy machine.

Working Conditions and/or Physical Requirements

• Ability to work under stress and meet deadlines.
• Ability to operate a keyboard if required to perform the essential job functions.
• Ability to read and interpret a document.
• Ability to travel if required to perform the essential job functions.
• Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department an “undue hardship,” then the employee must be accommodated; hence, omitting lifting as a physical requirement.

Equal Opportunity Employer/Veterans/Disabled