Business Banking Growth Campaign Lead

JP Morgan Chase; Ohio; On-site; USD 70,000 - 110,000; Full time

Job summary

JP Morgan Chase in Ohio seeks a Business Banking Marketing Campaign Manager to lead multi-channel campaigns from strategy to execution. You will champion self-service tools, coordinate with cross-functional partners, and ensure a seamless customer experience across channels.

You will act as the SME for marketing tools, troubleshoot issues, train teams, and develop best practices to scale campaign delivery while maintaining quality, compliance, and timely results.

Qualifications

• Bachelor's Degree in Marketing or related field.
• 2+ years of experience in digital, direct (print), and/or email marketing.
• Strong campaign execution discipline with coordination, measurement, and delivery.
• Detail-oriented and able to manage multiple initiatives under tight deadlines.
• Excellent written and oral communication skills.
• Hands-on proficiency with digital creative tools and asset production (Photoshop, Illustrator, InDesign, Writer.ai).

Responsibilities

• Build and deliver acquisition campaigns across digital, email, and other direct channels.
• Partner with stakeholders to align campaign objectives, execution details, measurement approach, and reporting.
• Optimize direct response marketing campaigns to enhance results, improve efficiency, and reduce costs.
• Prioritize end-to-end customer experience, ensuring exceptional service and flawless execution of campaign details.
• Maintain a strong controls environment and rigorous QA practices to support accuracy, brand quality, and compliance readiness.
• Assist campaign managers with development of creative assets and content iterations to support campaign needs.
• Provide hands-on design support, editing, and production-ready file preparation using Adobe Creative Cloud tools.
• Perform detailed creative QA to ensure accuracy, quality, and adherence to brand standards.
• Serve as SME for self-help, self-editing, and content-creation marketing tools and workflows.
• Establish best practices, templates, and "how-to" guidance to enable consistent, high-quality execution.
• Support quality checks and strengthen adherence to brand standards through smart tool usage and sound judgment.

Skills

Campaign execution

Stakeholder coordination

Communication skills

Digital marketing

Attention to detail

Education

Bachelor's degree in Marketing

Tools

Adobe Creative Cloud

Job description

JP Morgan Chase in Ohio seeks a Business Banking Marketing Campaign Manager to lead multi-channel campaigns from strategy to execution. You will champion self-service tools, coordinate with cross-functional partners, and ensure a seamless customer experience across channels.

You will act as the SME for marketing tools, troubleshoot issues, train teams, and develop best practices to scale campaign delivery while maintaining quality, compliance, and timely results.