Business Assistant - Dental

Magnolia Services; Worthington (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Magnolia Dental in Worthington is seeking a skilled Business Team Member to enhance patient experiences while managing daily administrative tasks. Ideal candidates should have at least one year of dental office experience and possess strong organizational and interpersonal skills. Join a supportive team to deliver quality care.

Benefits

Competitive compensation

Comprehensive benefits including health insurance

Paid time off

Ongoing training and career growth opportunities

Positive and inclusive team culture

Qualifications

• Minimum of 1 year of dental office experience is required.
• Experience with dental management software is essential.
• Strong organizational skills with attention to detail.

Responsibilities

• Serve as the first point of contact for patients.
• Manage appointment scheduling and confirmations.
• Verify insurance eligibility and update patient records.

Skills

Organizational skills

Interpersonal skills

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Business Assistant - Magnolia Dental (Worthington, OH)
Full-Time | Competitive Pay | Supportive Team Environment

Position Overview
Magnolia Dental in Worthington is seeking a skilled and experienced Business Team Member to join our dynamic dental practice. As a key part of our front office team, you will play a vital role in delivering a seamless and welcoming experience for our patients while supporting the daily administrative operations of the office.

We are looking for a dependable, organized professional with at least one year of dental office experience who thrives in a fast-paced, patient-centered environment.

Office location: 7600 Olentangy River Rd A, Columbus, OH 43235

Website: https://mymagnoliasmile.com/locations/worthington-hills/

Hours: Mondays- Thursdays: 730a-5p Fridays: 730a-3p

Key Responsibilities

• Serve as the first point of contact for patients with a warm, professional demeanor

• Manage appointment scheduling, confirmations, and rescheduling to optimize the daily schedule

• Answer phones, handle patient inquiries, and direct calls appropriately

• Verify insurance eligibility, update patient records, and coordinate with billing for claims processing

• Process payments, manage co-pays, and ensure collection of account balances

• Maintain accurate and confidential patient information in compliance with HIPAA

• Collaborate with clinical staff to ensure efficient workflow and exceptional patient care

• Address patient concerns with empathy and effective problem-solving

• Present and close treatment plans, ensuring the patient has an understanding of care needed

Qualifications

• High school diploma or equivalent required

• Minimum of 1 year of dental office experience is required

• Experience with dental management software (such as Dentrix, Eaglesoft, or Open Dental)- office utilizes Dentrix Ascend

• Strong organizational skills with attention to detail

• Excellent interpersonal and communication skills

• Ability to multitask and streamline workflow

• Professional, positive attitude and a team-first mindset

What We Offer

• Competitive compensation

• Comprehensive benefits (for full-time employees), including health insurance and paid time off

• Ongoing training and opportunities for career growth

• A positive, inclusive, and collaborative team culture

• A modern office environment with a strong community presence

At Magnolia Dental, we believe in delivering outstanding care through teamwork, compassion, and professionalism. If you're an experienced dental professional looking to grow with a practice that values both its patients and team members, we'd love to meet you!

Apply today and join a practice where you can make a difference every day.

Magnolia Dental is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace.