BUSINESS ASSISTANT

islandstylecharters; Portland (OR); On-site; USD 22,454 - 27,552; Part time

Job summary

A charter service company based in Portland, OR, is searching for a dedicated Business Assistant to help with daily operations. This role demands strong organizational and communication skills, the ability to handle a variety of tasks, and a flexible, positive demeanor. Responsibilities include managing guest inquiries, assisting with scheduling, and maintaining office cleanliness. Ideal for someone who thrives in a fast-paced environment with a focus on hospitality and teamwork.

Qualifications

• Ability to handle calls/emails and provide guest support.
• Exhibit professionalism in communication and demeanor.
• Organize and maintain schedules and office cleanliness.

Responsibilities

• Assist with communication and organization for operations.
• Support inventory tracking and cruise day preparations.
• Manage customer service interactions and administration.

Skills

Communication

Organization

Attention to detail

Flexibility

Positive attitude

Job description

This role is ideal for someone who enjoys being the “go-to” support person behind the scenes and helping keep a small business running smoothly day-to-day. The business assistant helps with communication, organization, guest support, and general operations. This position requires a high level of flexibility, strong attention to detail, and a positive, team-first attitude.

We are looking for someone who loves to take initiative, stay productive, and can juggle a variety of tasks with professionalism. If you love keeping things and people organized, and being part of a fun, fast-paced environment on the water, this role could be a great fit for you.

Schedule:

• 8-16 hrs/wk in early Spring
• Up to 40 hrs/wk in peak season (July-/Aug)
• Hiring for Daytime and Evening Shifts
• Weekends and Holidays are required
• Option to cross-train boat crew roles

Location:

• The Office is a floating dock structure and it can be wavy.
• Primary workplace – Office at Waverly Marina, Portland, OR
• Passenger Dock is near Riverplace Marina (Secondary location when boat support is needed)

Pay:

$16.30-$20 per hour based on experience (Pay increases may be given based on performance, reliability, and growth in responsibilities.)

Administrative support may include:

• Handling calls/emails, reservation support and answering guest questions
• Greeting visitors/vendors and general customer service
• Always maintaining a professional, polite and cheerful demeanor
• Assisting with scheduling, internal staff communication, and last-minute changes
• Preparing checklists, waivers, signage, and cruise-day paperwork
• Running business errands (supplies, ice, pickups/deliveries)
• Keeping the office (+kitchen area/dishes area) clean at all times & occasional boat cleaning
• Organizing / maintaining cruise food/drink/supply inventory and tracking
• Supporting light boat prep as needed (restock, reset, quick wipe-down)

This role is best for someone who can work independently, stay productive during downtime, and support the owners and team with a positive, can-do attitude.

Company Culture:

At Island Style Charters, we bring the aloha spirit to every cruise through warm welcomes, great teamwork, and positive energy. Our work is hands‑on and guest-focused, and we value reliability, clear communication, and safety on the water. If you love hospitality and enjoy working with people, you’ll fit right in.