Business Assistant

Chick-fil-A; Hilliard (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Leadership Academy

Team environment

Scholarship opportunities

Job summary

Chick-fil-A Market of Hilliard is seeking a Business Assistant to partner with the Owner/Operator and manage administrative, financial, and back-office systems to grow the business. You will support leadership, maintain records, manage schedules, and ensure smooth daily operations in a fast-paced, guest-focused environment.

The role emphasizes character, reliability, and a proactive approach to supporting growth and development within the Chick-fil-A Market of Hilliard leadership team.

Qualifications

• Office management or administrative experience preferred.
• Extreme attention to detail and organizational skills required.
• Trustworthy character with professional conduct.
• Able to prioritize and manage multiple tasks independently.

Responsibilities

• Oversee timely bill payments and invoicing.
• Maintain vendor relationships and accounts.
• Strategic creation of weekly shift schedules.
• Record employee time off and availability; monitor time punches.
• Office management and confidential record-keeping.
• Monitor daily sales recognition and cash flow reporting.
• Assist with End Of Month procedures and reporting.
• Support Operators and Directors with business needs.
• Contribute to daily operations of a high-volume restaurant.

Skills

Office management

Administrative experience

Attention to detail

Organizational skills

Self-starter

Tools

Microsoft Office

Job description

At Chick-fil-A Market of Hilliard, we are a team that strives together to create REMARKable experiences for all who visit our restaurant. Being Business Assistant at Market of Hilliard is more than just a title—it's an opportunity to provide legendary service, grow a dynamic business, and create a caring community.

As the Business Assistant, you will partner closely with the Owner/Operator to execute the administrative, financial and back-office systems at Chick-fil-A Market of Hilliard to grow the business. The Business Assistant role embodies character, chemistry, competency, and capacity.

Through the Market of Hilliard Leadership Academy, we provide an opportunity for responsible and professional individuals to gain real experience with the #1 top-rated brand in the industry.

As a member of Market of Hilliard’s Leadership Team, you will own real responsibility, have the opportunity to achieve real business results, and will increase your ability to influence real change – equipping you for future success. Whether you're looking for a career within the Chick-fil-A business or beyond, you'll work closely with an independent Owner/Operator who is dedicated to providing life and leadership skills valuable for your professional growth.

What will you be responsible for?

The objective of this role is to support the Owner/Operator by administrating key business processes, office tasks, and critical systems in a timely and organized way. Some specific responsibilities include:

• Oversee timely and accurate bill payment and invoicing
• Maintain key vendor relationships and accounts
• Strategic creation of weekly shift schedules
• Organized record of employee requests off and availability
• Break compliance and team member time punch
• Office management and organization
• Confidential and discreet record-keeping
• Monitor daily sales recognition and cash flow reporting
• Assist with End Of Month procedures
• Supports Operator, General Managers, and Directors with all needs of the business
• Support excellence in daily Operations of a high-volume, fast-paced restaurant (as possible)
• Respectful and Immediate response to guest needs
• Assist with other duties as assigned by leadership

What Are We Looking For?

• Commit a minimum of 1 year of employment and development in our organization
• Availability of a minimum of 30 hours per week, across at least 5 days per week
• Office management or administrative experience is preferred, but not required
• Extreme Attention to Detail, Order, and Organization
• Trustworthy character
• Professional conduct and Positive Attitude
• Passion for Serving and Helping Others
• Strong commitment to growth and development of self
• Self-starter with ability to prioritize and manage multiple tasks at one time, independently
• Easily adapt to changes that occur in the store and office environment
• Demonstrates the importance of Chick-fil-A’s Corporate Purpose
• Exemplifies the Chick-fil-A Market of Hilliard Core Values – Excellence, Initiative, Service, and Integrity

Why Join Our Team?

Our Owner/Operator is passionate about investing in growing leaders in our growing business! Here’s what you can expect as part of our team:

• Equipped through a 5-week Leadership Academy – training you with principles and practices of leaders
• Development in monthly leadership meetings led by the Owner/Operator
• Constructive Coaching and Encouragement from experienced Restaurant Leaders
• Support from a High-Performance Leadership team structure
• A team-environment where you can make a difference
• Flexible scheduling to support your success
• Scholarship opportunities for education assistance
• Competitive pay with potential for performance-based raises
• Team events, recognition programs, and incentives

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.