Business Application Analyst

FUJIFILM Sonosite, Inc.; Bothell (WA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life & Disability Insurance

401k with company match

PTO up to 120 hours in first year

Employee holiday time off

Eight paid holidays

Job summary

FUJIFILM Sonosite, Inc. in Bothell, WA is seeking a Business Applications Analyst to shape our digital customer experience by guiding Salesforce workflows, quoting tool configurations, and related business processes.

You will partner with Marketing, Regulatory, Planning, Manufacturing, Sales and Finance to design IT requirements, test plans, and user training, while driving data quality and efficient operations across the organization.

Qualifications

• Bachelor's Degree and/or a combination of education and work history.
• 2-4 years of experience in the analysis, design, development, implementation, or administration of business processing systems or equivalent education
• Experience with Salesforce.com is highly desired
• A good understanding of the quote to cash process would be beneficial
• Process-oriented, accountable and trustworthy
• Excellent written and verbal communication skill

Responsibilities

• Regularly seek out new ways to improve processes and boost efficiency and value for stakeholders using Salesforce.com, the quote tool and other company solutions.
• Collaborate with the order management team to maintain consistent alignment between systems at all times.
• Responsible for managing departmental business processes across all lines of business to develop high-quality IT requirements, documenting those requirements into cases, and able to effectively convey clear business needs for IT projects and improvements.
• Manages SF.com objects, libraries, product setup, pricing, and marketing description translations across all business lines.
• Accountable for testing IT projects and enhancements to verify alignment with business requirements and the desired outcome.
• Able to serve as the main contact to troubleshoot and resolve functionality issues for all Salesforce and quoting users.
• Develop, publish, and maintain user documentation, quick reference guides, and work instructions; produce in-app guidance videos to enhance user engagement; and provide comprehensive user training.
• Accountable for implementing updates to the quoting tool to ensure accurate configuration, appropriate discount thresholds, and effective control mechanisms.
• Manages new and existing user setup for multifactor authentication and navigation preferences.
• Notify parties of new releases, functionality in quoting tool and/or Salesforce.com
• Apply best practices to contract management and support contract administrators globally.

Skills

Salesforce

Data analysis

Documentation

Communication

Process improvement

Education

Bachelor's Degree

Tools

Salesforce.com

Job description

Company Overview

The Business Applications Analyst role offers an opportunity to shape the backbone of Sonosite's digital customer experience. As a key player overseeing vital business processes and driving data excellence within Salesforce.com, you'll directly influence how our customers interact with the company.

You'll join forces with the Senior Business Applications Analyst, leading initiatives that enhance and automate workflows, all while keeping user experience, data quality, and operational efficiency at the forefront. Every day brings new challenges where your ideas will be valued and your contributions visible.

If you thrive in a quick-paced, collaborative setting, this position will have you partnering with talented teams across Marketing, Regulatory, Planning, Manufacturing, Sales, and Finance. Together, you'll ensure seamless system performance and help set the gold standard for user satisfaction-making a real difference company-wide.

Company Overview

At FUJIFILM Sonosite, we reinvent how healthcare is delivered with point-of-care ultrasound technology. As the leader in bedside ultrasound systems, our innovations save lives—from premature babies in NICUs to trauma patients in emergency rooms.

We're looking for purpose-driven team members ready to build technology that impacts real-world scenarios, including natural disasters and even war zones. By joining FUJIFILM Sonosite, you'll be part of a team that thrives on collaboration, out-of-the-box thinking, and a passion for life-saving innovations. Let's make a difference together.

Our headquarters in Bothell, Washington, blends riverside charm with urban amenities, quality schools, and an ever-evolving downtown - all part of the vibrant Seattle metro area.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of 'giving our world more smiles.' Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Essential Job Functions

• Regularly seek out new ways to improve processes and boost efficiency and value for stakeholders using Salesforce.com, the quote tool and other company solutions.
• Collaborate with the order management team to maintain consistent alignment between systems at all times.
• Responsible for managing departmental business processes across all lines of business to develop high-quality IT requirements, documenting those requirements into cases, and able to effectively convey clear business needs for IT projects and improvements.
• Manages SF.com objects, libraries, product setup, pricing, and marketing description translations across all business lines.
• Accountable for testing IT projects and enhancements to verify alignment with business requirements and the desired outcome.
• Able to serve as the main contact to troubleshoot and resolve functionality issues for all Salesforce and quoting users.
• Develop, publish, and maintain user documentation, quick reference guides, and work instructions; produce in-app guidance videos to enhance user engagement; and provide comprehensive user training.
• Accountable for implementing updates to the quoting tool to ensure accurate configuration, appropriate discount thresholds, and effective control mechanisms.
• Manages new and existing user setup for multifactor authentication and navigation preferences.
• Notify parties of new releases, functionality in quoting tool and/or Salesforce.com
• Apply best practices to contract management and support contract administrators globally.

Knowledge And Experience

• Bachelor's Degree and/or a combination of education and work history
• 2-4 years of experience in the analysis, design, development, implementation, or administration of business processing systems or equivalent education
• Experience with Salesforce.com is highly desired
• A good understanding of the quote to cash process would be beneficial
• Process-oriented, accountable and trustworthy
• Excellent written and verbal communication skill

Skills/Abilities

• Thrive on data and providing key business insights based on analyzing multiple data sources
• Take initiative to identify what the business should be tracking and evaluating
• Skilled at identifying and implementing innovative process improvements to enhance efficiency and value for stakeholders
• Ability to think through problems and make actionable recommendations
• Self-starter, good listening skills and ability to meet project milestones
• Good analytical and problem-solving skills
• Good track record of positively managing conflict

Salary And Benefits

• $80,000.00/yr - $100,000.00/yr depending on experience (Compensation will vary based on skills, experience and location; it is not typical to be hired at or above the top of the salary range).
• Insurance:
  • Medical, Dental & Vision
  • Life & Company paid Disability
• Retirement Plan (401k):
  • 4% automatic Company contribution
  • Fujifilm matches 50 cents for every dollar you contribute, up to 6% of your salary
• Paid Time Off:
  • You can accrue up to 120 hours of PTO in your first year of employment
  • PTO increases based on years of service
• Employee Choice Holidays:
  • 32 hours additional paid time off, based on date of hire in the calendar year
• Paid Holidays:
  • Eight (8) paid holidays per year

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([e-mail] or [phone]).