Business Analytics Sr Analyst

Citigroup Inc.; Jacksonville (FL); On-site; USD 87,000 - 131,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Job summary

Citi is seeking a Fraud Analytics, Modeling & Intelligence professional in Jacksonville, FL to analyze data, identify fraud trends, and design strategies to prevent and mitigate fraud across the lifecycle.

You will own detection rules, collaborate with policy and operations, and deliver regular reports to track emerging trends and portfolio performance. A strong analytics background and experience with big data/tools are required.

Qualifications

• Bachelor's degree in an analytical field is required.
• 3+ years in a relevant analytics/fraud role with strong data skills.
• Experience with big data tools and ML techniques; ability to translate analytics into business impact.

Responsibilities

• Leverage data to derive patterns and insights and perform risk/reward analyses.
• Own and manage fraud rules, scores, detection strategies and related governance.
• Collaborate with cross-functional teams to implement mitigation strategies.
• Build relationships to ensure timely execution of portfolio priorities.
• Identify process gaps and opportunities to improve controls and governance.
• Generate and manage regular and ad-hoc reporting for trend monitoring.

Skills

Logistic Regression

Gradient Boosting

Random Forests

Python

SQL

SAS

Impala

Hive

Tableau

Education

Bachelor's Degree in statistics, mathematics, physics, economics or related analytical discipline

Tools

SAS

SQL

Python

Impala

Hive

Tableau

Job description

As part of the Fraud Analytics, Modeling & Intelligence organization, this role executes the fraud analytics and strategies supporting Citi's North American and global credit card and retail bank businesses. This includes leveraging data to identify fraud trends, designing and implementing strategies to prevent and mitigate fraud attacks across the fraud lifecycle, including application and synthetic ID fraud, account takeover and sophisticated new attack schemes.

This role partners closely with Fraud Policy, Operations and various partners to keep apprised of business and technology direction in order to determine potential and existing fraud impacts.

Responsibilities:

• Leverage data and advanced analytics to derive patterns, trends and insights, and perform risk/reward trade-off analysis.
• Ownership and management of fraud rules, scores, and detection strategies, Risk appetite execution, POS interdiction strategies and defect analysis.
• Collaborate with cross-functional teams to provide strategy recommendations based on data and trend analysis, and implement mitigation strategies.
• Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities.
• Leverage knowledge of information acquired to identify potential process gaps and opportunities for improving effectiveness of controls and governance processes.
• Generate and manage regular and ad-hoc reporting to enable effective monitoring and identification of emerging trends.

Qualifications:

• Bachelor's Degree required in statistics, mathematics, physics, economics, or other analytical or quantitative discipline.
• 3+ years in relevant field.
• Experience working with:
  • Big Data environment with hands on coding experience within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools.
  • Traditional and advanced machine learning techniques and algorithms, such as Logistic Regression, Gradient Boosting, Random Forests, etc.
  • Data visualization tools, such as Tableau
• Excellent quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis.
• Good written and verbal communication skills, with ability to connect analytics to business impacts; comfortable presenting to peers and management.
• Extremely detail-oriented; intellectual curiosity
• Ability to multi-task and work against tight deadlines.
• Ability to work independently with baseline instructions/guidelines from management

Job Family Group:

Decision Management

Job Family:

Business Analysis

Time Type:

Full time

Primary Location:

Jacksonville Florida United States

Primary Location Full Time Salary Range:

$87,280.00 - $130,920.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Anticipated Posting Close Date:

Oct 17, 2026

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.