Business Analytics Sr Analyst

Citi; Jacksonville (FL); On-site; USD 87,000 - 131,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability ins.

Wellness programs

Paid time off and holidays

Job summary

Citi's Fraud Analytics, Modeling & Intelligence group in Jacksonville, FL seeks an analytical professional to execute fraud analytics and strategies supporting North American and global credit card and retail banking businesses, leveraging data to identify trends and design mitigation across the fraud lifecycle.

You will own fraud rules and detection strategies, collaborate with policy and operations, generate regular reports, and communicate insights that drive risk-aware business decisions.

Qualifications

• Bachelor’s Degree required in statistics, mathematics, physics, economics, or other analytical discipline.
• 3+ years in relevant field.
• Experience with big data environments and hands-on coding with SAS, SQL, Python, Impala or Hive.
• Knowledge of traditional and advanced ML techniques and data visualization with Tableau.

Responsibilities

• Leverage data and analytics to derive patterns and insights and perform risk/reward analysis.
• Own fraud rules, scores, detection strategies, and defect analysis.
• Collaborate with cross-functional teams to implement mitigation strategies.
• Build relationships to ensure timely execution of portfolio priorities.
• Identify process gaps and opportunities to improve controls and governance.
• Generate regular and ad-hoc reporting to monitor trends.

Skills

Big Data analytics

Machine learning techniques

SAS

SQL

Python

Impala

Hive

Tableau

Education

Bachelor's degree in statistics/mathematics/economics or related

Tools

SAS

SQL

Python

Impala

Hive

Tableau

Job description

As part of the Fraud Analytics, Modeling & Intelligence organization, this role executes the fraud analytics and strategies supporting Citi’s North American and global credit card and retail bank businesses. This includes leveraging data to identify fraud trends, designing and implementing strategies to prevent and mitigate fraud attacks across the fraud lifecycle, including application and synthetic ID fraud, account takeover and sophisticated new attack schemes.

This role partners closely with Fraud Policy, Operations and various partners to keep apprised of business and technology direction in order to determine potential and existing fraud impacts.

Responsibilities:

• Leverage data and advanced analytics to derive patterns, trends and insights, and perform risk/reward trade-off analysis.
• Ownership and management of fraud rules, scores, and detection strategies, Risk appetite execution, POS interdiction strategies and defect analysis.
• Collaborate with cross-functional teams to provide strategy recommendations based on data and trend analysis, and implement mitigation strategies.
• Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities.
• Leverage knowledge of information acquired to identify potential process gaps and opportunities for improving effectiveness of controls and governance processes.
• Generate and manage regular and ad-hoc reporting to enable effective monitoring and identification of emerging trends.

Qualifications:

• Bachelor’s Degree required in statistics, mathematics, physics, economics, or other analytical or quantitative discipline.
• 3+ years in relevant field.
• Experience working with:
  • Big Data environment with hands on coding experience within various traditional (SAS, SQL, etc.) and/or open source (i.e. Python, Impala, Hive, etc.) tools.
  • Traditional and advanced machine learning techniques and algorithms, such as Logistic Regression, Gradient Boosting, Random Forests, etc.
  • Data visualization tools, such as Tableau
• Excellent quantitative and analytic skills; ability to derive patterns, trends and insights, and perform risk/reward trade-off analysis.
• Good written and verbal communication skills, with ability to connect analytics to business impacts; comfortable presenting to peers and management.
• Extremely detail-oriented; intellectual curiosity
• Ability to multi-task and work against tight deadlines.
• Ability to work independently with baseline instructions/guidelines from management

Job Family Group:

Decision Management

Job Family:

Business Analysis

Time Type:

Full time

Primary Location:

Jacksonville Florida United States

Primary Location Full Time Salary Range:

$87,280.00 - $130,920.00

Benefits:

• discretionary and formulaic incentive and retention awards
• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Automated Processing and AI:

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right

Anticipated Posting Close Date:

Oct 17, 2026

EEO Statement:

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.