Business Analytics Manager JN -102026-182521

Goodwin Recruiting; Orlando (FL); Remote; USD 100,000 - 125,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

Short-term Disability

Life Insurance

PTO & Holidays

Remote work

Job summary

Goodwin Recruiting seeks a Business Analytics Manager to lead data infrastructure and restaurant analytics. You will build executive dashboards, analyze sales, labor, and menu performance, and partner with Marketing on ROI and campaigns.

This role emphasizes SQL, BI tools, and data warehousing, with remote flexibility and a strong focus on AI-driven initiatives and pricing strategy.

Qualifications

• Bachelor’s degree in a related field per job listing.
• Hands-on SQL proficiency and BI tool experience required.
• Experience with restaurant metrics and campaign analytics desired.
• Data integration and warehousing experience preferred.

Responsibilities

• Build and maintain executive dashboards and KPI scorecards.
• Analyze sales, labor, and food costs to guide decisions.
• Assess menu mix, margins, and price sensitivity for optimization.
• Collaborate with Marketing on campaigns and ROI analysis.
• Work with Operations, Finance, and Supply Chain on trends.
• Analyze POS data and guest signals to inform pricing.
• Maintain pricing and menu data files.
• Lead AI use-case scoping and data readiness for pilots.
• Prepare datasets feeding AI tools and data lake/warehouse foundations.
• Evaluate AI capabilities and document legitimate vs marketing claims.
• Define data-use guardrails with IT leadership and ensure governance.
• Run pilots with measurable success and report outcomes.

Skills

SQL

BI Platform

Restaurant metrics

Marketing KPIs

APIs/ETL

Data warehousing

AI pilot execution

Education

Bachelor's degree in Business Analytics/Data Science/Finance/Statistics

Tools

Power BI

Tableau

Looker

Snowflake

BigQuery

Toast/Aloha reporting

Job description

Business Analytics Manager

We are looking for a Business and Market Analytics Manager who thrives in implementing and maintaining a complex data infrastructure while creating a restaurant support environment. This is a fast-paced and high-energy position with an emerging national restaurant brand.

Business Analytics Manager Qualifications And Benefits

• Competitive base salary plus bonus opportunity
• Health Insurance, Dental, Vision, Life, STD,
• Generous PTO and Holidays
• 95% remote – work from home.
• Bachelor’s degree in Business Analytics, Data Science, Finance, Statistics, or a related field.
• 3+ years working hands‑on with restaurant technology platforms and their data; menu data management experience strongly preferred
• Demonstrated analytical skills: SQL proficiency required, experience with a BI platform (Power BI, Tableau, Looker, or similar) required
• Understanding of restaurant business metrics: PMIX, comp sales, labor percentages, channel economics, and guest lifetime value
• Strong understanding of marketing terminology, KPIs, campaign performance, customer engagement, promotions, ROI, and marketing analytics
• Experience with data integration concepts (APIs, ETL/ELT, data warehousing); hands‑on warehouse experience (Snowflake, BigQuery, Fabric, or similar) is a plus
• Experience with Aloha Enterprise or Toast reporting preferred

Business Analytics Manager Key Responsibilities

• Build and maintain executive dashboards, recurring financial reports, and Key Performance Indicator (KPI) scorecards tracking sales, labor, and food costs
• Responsible for tracking, reporting, and analyzing performance of the business including product sales, business trends, marketing activities, and other ad‑hoc requests
• Analyze menu item mix, contribution margins, and price sensitivity to balance high‑cost ingredients with high‑margin items like appetizers, cocktails, and desserts.
• Partner closely with Marketing to analyze campaign performance, promotions, customer engagement, and ROI
• Collaborate with Operations, Finance, Supply Chain, and Marketing, to identify performance trends and operational bottlenecks.
• Analyze point‑of‑sale (POS) data, and guest satisfaction signals to recommend menu pricing, promotional strategies, or cost‑saving measures.
• Maintain and update pricing and menu item data files
• Serve as the operational lead for the brand's AI launch: use case identification, data readiness assessment, and pilot execution
• Prepare and govern the datasets that feed AI tools, including the data lake or warehouse foundation
• Evaluate AI capabilities within existing vendor platforms versus standalone tools; document what is real versus marketing
• Define guardrails for AI use with the Senior Director of IT: data privacy, accuracy validation, and appropriate use policies
• Run pilots with measurable success criteria and report outcomes to leadership

$100,000 - $125,000