Business Analytics Intermediate Analyst – Officer

Jobtailor; New Braunfels (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Jobtailor is seeking a data-focused analyst to bridge business and technology, translating requirements into technical specs and data mappings. You will contribute to performance insights, support system changes, and document processes and user stories.

Ideal candidates have 2+ years of experience, familiarity with SQL, JIRA/Confluence, and a background in financial services. Strong communication and multi-tasking abilities are essential.

Qualifications

• Experience turning business requirements into technical specs.
• Proficient in translating processes into use cases and diagrams.
• Strong data analysis, documentation, and stakeholder facilitation skills.

Responsibilities

• Liaise between business users and technologists to exchange information clearly.
• Support continuous exploration of performance measures to drive planning.
• Define system scope and objectives for complex projects.

Skills

Data Analysis

SQL Querying

System Troubleshooting

Technical Specifications

Business Requirements Translation

Process Mapping

User Stories

BRDs

FRDs

Risk Identification

Education

Bachelor's degree/University degree or equivalent experience

Tools

JIRA

Confluence

Job description

• Liaise between business users and technologists to exchange information in a concise, logical and understandable way
• Contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning
• Formulate and define systems scope and objectives for complex projects
• Foster communication between business and technology teams
• Translate functional business requirements into detailed technical specifications, system integration diagrams, and data mapping schemas
• Consult with users and clients to solve complex system issues/problems through evaluation of business processes, systems and industry standards
• Perform hands‑on data analysis and system troubleshooting using SQL queries to query databases, validate data flows, and diagnose backend system issues
• Support system change processes from requirements through implementation
• Provide input based on analysis of information
• Determine system functional specifications and provide user and operational support
• Identify and communicate risks and impacts, considering business implications of technology applications
• Drive compliance with applicable laws, rules and regulations and accelerate, manage, and report control issues transparently

Requirements

• 2+ years of relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Excellent communication and facilitation skills
• Strong background in financial services
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Clear and concise written and verbal communication
• Proficiency in Agile/Scrum methodologies, JIRA, BRDs, FRDs, User Stories, Process Maps, and Use Cases
• Ability to manage multiple activities and build/develop working relationships
• Self-motivation to take initiative and master new tasks quickly
• Ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
• Bachelor's degree/University degree or equivalent experience
• Nice to have: Experience with transaction processing, lockbox operations, or payment clearing systems, Confluence, ability to write SQL queries, experience with Rules Engines & BPM

Core Competencies

Demonstrates expertise in data analysis, system troubleshooting, and translating business requirements into technical specifications. Proficient in Agile methodologies and effective communication between business and technology teams.

Highest-signal resume keywords

• Data Analysis
• SQL Querying
• Agile/Scrum Methodologies
• Financial Services Background
• Microsoft Office Suite

Hard Skills

• Data Analysis
• SQL Querying
• System Troubleshooting
• Technical Specifications
• Business Requirements Translation
• Process Mapping
• User Stories
• Business Requirement Documents (BRDs)
• Functional Requirement Documents (FRDs)
• Risk Identification

Soft Skills

• Excellent Communication
• Interpersonal Skills
• Diplomatic Skills
• Management Skills
• Prioritization Skills

Industry Keywords

• Financial Services
• Transaction Processing
• Lockbox Operations
• Payment Clearing Systems
• Business Process Management (BPM)

Tools & Technologies

• JIRA
• Confluence