Business Analyst (Technical & AI)

Assurety Consulting; Washington (District of Columbia); On-site; USD 95,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO and holiday schedule

Comprehensive health plan

401(k)

Collaborative team atmosphere

Job summary

Assurety Consulting in Washington, DC, seeks a seasoned business & systems analyst to translate complex USPS requirements into actionable technical deliverables. You will leverage AI-enabled analysis, data modeling, and automation to accelerate discovery and improve solution quality, impacting a national postal network.

You will partner with business and technical stakeholders to elicit needs, document user stories, data flows, and technical specs, and work across APIs, price-change workflows,

Qualifications

• U.S. Citizenship or Green Card required for Public Trust clearance.
• Minimum 5+ years of business, technical, and systems analysis experience, including client-facing work.
• Bachelor’s degree in CS, Business, Engineering, Economics, MIS, or related field.
• Strong written and verbal communication; ability to train stakeholders and document clearly.
• Proven ability to create technical solutions from discovery through implementation.
• Experience with XML, JSON, SQL and relational databases; strong analytical skills.
• Familiarity with Jira, Confluence, and requirements management tools; Excel proficiency.

Responsibilities

• Elicit, analyze, and document complex requirements for USPS systems and APIs.
• Translate needs into user stories, workflows, data models, and technical specs.
• Use AI tools and modeling to enhance requirements development and automate tasks.
• Prototype workflows with AI-driven techniques to visualize solutions early.
• Validate data flows and ensure alignment with business needs.
• Collaborate with developers, architects, testers, and product owners.
• Produce documentation including matrices, test plans, and training materials.
• Lead meetings, workshops, and presentations to align stakeholders.
• Support Agile and Waterfall methodologies and UAT efforts.

Skills

Communication skills

Analytical skills

XML

JSON

SQL

Facilitation

AI/ML awareness

Jira

Confluence

Excel

PowerPoint

Education

Bachelor’s degree in CS/Business/Engineering/Economics/MIS or related field

Tools

Jira

Confluence

Python

TensorFlow

Azure AI

SQL

Job description

Required: Public Trust - Sensitive Level (USA Citizen or Green Card)

Benefit: Competitive Pay, Generous PTO and Holiday Schedule, Comprehensive Health Plan, 401(k), and Collaborative Team Atmosphere

Salary Range: $95k - 100K

Summary: Assurety is an industry leader in the postal and parcel ecosystem, with 21+ years of experience serving government and commercial sectors, including postal/parcel, marketing, finance, retail, and higher education. We leverage data and technology to solve complex problems, fostering a culture of collaboration, innovation, and ownership. Our solutions help clients save lives, cut costs, boost revenue, strengthen the U.S. economy, and enhance customer experiences.

This is a consulting role focused on analyzing complex business needs and translating them into actionable technical requirements, with a strong emphasis on AI-enabled analysis and modeling. We’re not looking for someone who just prompts a chatbot, we need professionals who can use AI tools, data modeling, and automation to accelerate requirements gathering and improve solution quality. This is a rare opportunity to join a highly stable, long-term program where your work will have a direct impact on one of the nation’s most important delivery networks.

Key Responsibilities

• Partner with business and technical stakeholders to elicit, analyze, and document complex requirements for enterprise USPS systems, including APIs, price change workflows, compliance systems, and customer-facing applications.
• Translate stakeholder needs into clear, actionable deliverables including user stories, workflows, data models, and technical specifications.
• Use AI tools and modeling techniques to enhance requirements development, automate repetitive tasks, and perform data-driven analysis to improve accuracy and efficiency.
• Leverage AI-driven techniques to prototype workflows, generate user stories, and validate requirements, enabling stakeholders to visualize solutions early and reduce rework.
• Work with data, APIs, and integration points; validate data flows and ensure solutions meet technical and business needs.
• Collaborate closely with developers, architects, testers, and product owners to ensure seamless translation of requirements into solutions.
• Produce high-quality documentation including requirements matrices, test plans, training materials, and technical guides.
• Facilitate meetings, workshops, and presentations to align diverse stakeholders and resolve competing priorities.
• Support Agile and Waterfall methodologies, adapting deliverables to project needs.
• Contribute to quality assurance and UAT efforts to confirm that deliverables meet business and technical goals.

Qualifications

• U.S. Citizenship or Green Card; able to obtain Public Trust clearance.
• 5+ years of business, technical, and systems analysis experience, including extensive client-facing work.
• Bachelor’s degree in Computer Science, Business Administration, Engineering, Economics, MIS, or related field.
• Exceptional written and verbal communication skills, including the ability to prepare clear documentation and train stakeholders.
• Proven ability to independently create technical solutions for business problems, from discovery through implementation.
• Strong analytical skills and proficiency working with XML, JSON, SQL, and relational databases.
• Adept at facilitating discussions and balancing multiple priorities across stakeholder groups.
• Experience integrating modern tools into requirements analysis; exposure to AI/ML techniques (e.g., Python, TensorFlow, Azure AI, or similar frameworks).
• Familiarity with Jira, Confluence, and other requirements management and documentation tools.
• Proficiency with Microsoft Excel (pivot tables), PowerPoint, Visio/Lucid, and SQL.

Preferred

• Experience supporting USPS programs or large-scale mailing operations.
• Familiarity with (COTS) mailing software solutions, Salesforce, or enterprise API environments.
• Experience architecting solutions for various systems involving flowcharts, diagrams, ERDs, and technical user stories.
• Prior consulting or professional services experience.

What Success Looks Like in This Role

• You become a trusted partner for stakeholders, delivering clear, actionable requirements.
• You consistently meet or exceed deadlines with minimal oversight.
• You identify risks early and recommend solutions to avoid delivery issues.
• You leverage AI and advanced tools to improve efficiency and quality.
• Your work results in fewer requirement changes and improved project delivery for USPS initiatives.

Why you should join our team:

Collaborative & Inclusive Culture:

Our colleagues work in small, self-organized and cross-functional teams that determine the best tactics to support the vision and strategy set by leadership. We encourage and welcome all ideas, taking an agile approach to creating an amazing product

Design Thinking for Innovation:

With focus on our colleague’s growth within Assurety we have developed a Learning Management System (LMS) that trains all colleagues on Design Thinking for Innovation, Security, BI & Analytics, and the business they are about to support. More trainings are added every year.

Recognition & Awards:

Our colleagues are recognized for their innovative problem solving, goodwill, candor with respect and excellence. We also give out spot bonuses besides the yearly performance bonus.

Workplace:

While our headquarters is in Sterling, Virginia, and our largest client in Washington DC (on-site), our team lives across the globe. We partner with our team to help them achieve personal and professional alignment, helping our colleagues to define their own blend of work-life balance.

Office Perks:

Colleagues that work out of one of our main offices enjoy beverages, snacks, lunches, and happy hour benefits.

Vacation & Holiday Schedule:

We believe this is a partnership and we trust our colleagues to build their own time-off schedule and encourage our teams to take time for their well-being while minimizing impacts to Client’s deliverables.

Growth Opportunity:

Through hands-on learning and development, the opportunities are endless.

Focus on Well-Being:

We pride ourselves on offering numerous benefit options to best fit the needs of our colleagues and their families, including domestic partners. Benefits include medical (PPO & HDHP-HSA), dental, vision, flexible spending account, commuter benefit, discount programs, life & disability insurance, and accident insurance. We also offer a 401k program with company match and paid parental leave.

Live your Passion:

Assurety encourages and promotes monetary and personnel involvement in the causes around the globe. We believe in our Value of Goodwill, and work to find new ways to give back to our communities and make a positive impact. We focus on initiatives in the following areas - technology, charity, volunteerism and honorary contributions.

Who is Assurety Consulting & Solutions:

Assurety is a leader and innovator in multiple governmental and commercial sectors, including postal/parcel, marketing, financial, retail and higher education. We harness the power of our 16+ years of experience and the expertise of our professional staff to leverage technology and data to solve the toughest problems facing our clients. Data plays a critical role in almost all workstreams we serve. We encourage colleagues at all levels to participate in problem-solving discussions, and encourage design thinking for innovation in each interaction and deliverable. We have developed a culture that promotes participation and ownership in the process of creating effective solutions to complex problems. As a result, our organization delivers some of the most innovative advanced business and technical solutions in the industry. Our colleagues help our clients save lives, cut costs, improve revenue, directly impact the US economy, and improve their customers’ experience.

Equal Employment Opportunity Policy:

Assurety is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Assurety are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Assurety Consulting will not tolerate discrimination or harassment based on any of these characteristics. Assurety encourages applicants of all ages.