Business Analyst (Technical & AI)

Appone; Washington (District of Columbia); Hybrid; USD 95,000 - 100,000; Full time

Benefits offered by this job

Competitive Pay

Generous PTO

Comprehensive Health Plan

401(k)

Collaborative Team Atmosphere

Job summary

Appone in Washington, DC is hiring a Senior IT Business Systems Analyst for a hybrid role with 3–4 days onsite. You will analyze complex USPS-related requirements and translate them into actionable user stories, data models, and technical specs, leveraging AI tools to accelerate delivery and accuracy.

You will collaborate with stakeholders and developers to ensure solutions meet business needs, maintain documentation, and support both Agile and Waterfall project approaches.

Qualifications

• 5+ years of business, technical, and systems analysis experience, including extensive client-facing work.
• Exceptional written and verbal communication skills, including the ability to prepare clear documentation and train stakeholders.
• Proven ability to independently create technical solutions for business problems, from discovery through implementation.
• Strong analytical skills and proficiency working with XML, JSON, SQL, and relational databases.
• Experience integrating modern tools into requirements analysis; exposure to AI/ML techniques (e.g., Python, TensorFlow, Azure AI).

Responsibilities

• Partner with business and technical stakeholders to elicit, analyze, and document complex requirements for enterprise USPS systems, including APIs and compliance systems.
• Translate stakeholder needs into clear, actionable deliverables including user stories, workflows, data models, and technical specifications.
• Use AI tools and modeling techniques to enhance requirements development and automate tasks.
• Leverage AI-driven techniques to prototype workflows and validate requirements.
• Work with data, APIs, and integration points; validate data flows and ensure solutions meet needs.
• Collaborate with developers, architects, testers, and product owners to translate requirements into solutions.
• Produce high-quality documentation including requirements matrices, test plans, and training materials.
• Facilitate meetings, workshops, and presentations to align stakeholders.
• Support Agile and Waterfall methodologies.
• Contribute to QA and UAT to ensure goals are met.

Education

Bachelor's degree in Computer Science, Business Administration, Engineering, Economics, MIS, or related field

Tools

Jira

Confluence

Python

TensorFlow

Azure AI

SQL

XML

JSON

Visio/Lucid

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category Information Technology

Description

Status: Hybrid 3-4 Days onsite in Washington DC

Experience: 5-6 years

Requires: Public Trust Sensitive - US Citizen and Green Card

Benefit: Competitive Pay, Generous PTO and Holiday Schedule, Comprehensive Health Plan, 401(k), and Collaborative Team Atmosphere

Salary Range - 95k to 100K

Summary:Assurety is an industry leader in the postal and parcel ecosystem, with 21+ years of experience serving government and commercial sectors, including postal/parcel, marketing, finance, retail, and higher education. We leverage data and technology to solve complex problems, fostering a culture of collaboration, innovation, and ownership. Our solutions help clients save lives, cut costs, boost revenue, strengthen the U.S. economy, and enhance customer experiences.

This is a consulting role focused on analyzing complex business needs and translating them into actionable technical requirements, with a strong emphasis on AI-enabled analysis and modeling. We’re not looking for someone who just prompts a chatbot, we need professionals who can use AI tools, data modeling, and automation to accelerate requirements gathering and improve solution quality. This is a rare opportunity to join a highly stable, long-term program where your work will have a direct impact on one of the nation’s most important delivery networks.

Key Responsibilities

• Partner with business and technical stakeholders to elicit, analyze, and document complex requirements for enterprise USPS systems, including APIs, price change workflows, compliance systems, and customer-facing applications.
• Translate stakeholder needs into clear, actionable deliverables including user stories, workflows, data models, and technical specifications.
• Use AI tools and modeling techniques to enhance requirements development, automate repetitive tasks, and perform data-driven analysis to improve accuracy and efficiency.
• Leverage AI-driven techniques to prototype workflows, generate user stories, and validate requirements, enabling stakeholders to visualize solutions early and reduce rework.
• Work with data, APIs, and integration points; validate data flows and ensure solutions meet technical and business needs.
• Collaborate closely with developers, architects, testers, and product owners to ensure seamless translation of requirements into solutions.
• Produce high-quality documentation including requirements matrices, test plans, training materials, and technical guides.
• Facilitate meetings, workshops, and presentations to align diverse stakeholders and resolve competing priorities.
• Support Agile and Waterfall methodologies, adapting deliverables to project needs.
• Contribute to quality assurance and UAT efforts to confirm that deliverables meet business and technical goals.

Qualifications

Required

• U.S. Citizenship or Green Card; able to obtain Public Trust clearance.
• 5+ years of business, technical, and systems analysis experience, including extensive client-facing work.
• Bachelor’s degree in Computer Science, Business Administration, Engineering, Economics, MIS, or related field.
• Exceptional written and verbal communication skills, including the ability to prepare clear documentation and train stakeholders.
• Proven ability to independently create technical solutions for business problems, from discovery through implementation.
• Strong analytical skills and proficiency working with XML, JSON, SQL, and relational databases.
• Adept at facilitating discussions and balancing multiple priorities across stakeholder groups.
• Experience integrating modern tools into requirements analysis; exposure to AI/ML techniques (e.g., Python, TensorFlow, Azure AI, or similar frameworks).
• Familiarity with Jira, Confluence, and other requirements management and documentation tools.
• Proficiency with Microsoft Excel (pivot tables), PowerPoint, Visio/Lucid, and SQL.

Preferred

• Experience supporting USPS programs or large-scale mailing operations.
• Familiarity with (COTS) mailing software solutions, Salesforce, or enterprise API environments.
• Experience architecting solutions for various systems involving flowcharts, diagrams, ERDs, and technical user stories.
• Prior consulting or professional services experience.

What Success Looks Like in This Role

• You become a trusted partner for stakeholders, delivering clear, actionable requirements.
• You consistently meet or exceed deadlines with minimal oversight.
• You identify risks early and recommend solutions to avoid delivery issues.
• You leverage AI and advanced tools to improve efficiency and quality.
• Your work results in fewer requirement changes and improved project delivery for USPS initiatives.

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Exempt

Location L'Enfant Plaza, Washington, DC.

This position is currently accepting applications.