Business Analyst – Subscription Management

Manpower Maine; Westbrook (ME); Hybrid; USD 59,236 - 71,635; Full time

Job summary

Manpower Maine is seeking a Business Analyst – Subscription Management to support pricing and subscription initiatives, improving customer experiences. This long-term temporary assignment pays $43-$52/hr and requires residing in Maine.

You will collaborate with stakeholders across teams to transform business needs into actionable solutions, manage agile backlogs, and drive process improvements in pricing, billing, and subscription processes.

Qualifications

• Bachelor’s degree and 4-6+ years in business analysis or related roles.
• Experience gathering requirements, writing user stories/BRDs, and using JIRA or similar tools.
• Strong analytical and communication skills with process-mapping and stakeholder collaboration.
• Experience in subscription management, pricing, billing, or commercial systems is a plus.

Responsibilities

• Analyze goals, requirements, and operations for pricing and subscription initiatives.
• Gather, document, validate requirements, user stories, acceptance criteria, and processes.
• Partner with business and technical teams to improve processes and ensure delivery of solutions.
• Create and maintain BRDs, Agile backlogs, and process maps.
• Support testing, traceability, stakeholder communication, and project updates.

Skills

Requirements gathering

User stories

BRDs

JIRA

Stakeholder collaboration

Process improvement

Education

Bachelor's degree

Tools

JIRA

Job description

Business Analyst – Subscription Management Flexible Work Location (Must Reside in Maine) Pay Rate: $43-$52/hr Schedule: Monday-Friday, 8:00 AM-5:00 PM Assignment Length: Long-term temporary assignment through the end of January Are you an experienced Business Analyst looking for an opportunity with a globally recognized industry leader? Our client is seeking a Business Analyst – Subscription Management to support key pricing and subscription initiatives that help drive innovation and improve customer experiences. This position offers $43-$52/hr and is a long-term temporary assignment through January. This is an exciting opportunity to work on high-impact business transformation projects, collaborating with stakeholders across multiple teams to improve pricing strategies, subscription processes, and business operations. If you enjoy turning business needs into actionable solutions and driving process improvements, this role could be a great fit for you.

Typical Daily Duties:

• Analyze business goals, requirements, and operational needs related to pricing and subscription management initiatives
• Gather, document, and validate business requirements, user stories, acceptance criteria, and process workflows
• Partner with business and technical teams to improve processes, support project execution, and ensure successful delivery of solutions
• Create and maintain business requirements documentation, Agile backlogs, and process maps
• Support testing efforts, requirements traceability, stakeholder communication, and project updates

What We’re Looking For:

• Bachelor’s degree and 4-6+ years of business analysis, project management, product support, or related experience
• Experience gathering requirements, writing user stories/BRDs, and working with JIRA or similar tools
• Strong analytical and communication skills with experience in process improvement, process mapping, and stakeholder collaboration
• Experience with subscription management, pricing, billing, or commercial systems is a plus
• Ability to translate business needs into clear, testable requirements and actionable solutions