Senior Business Analyst

eRichards Consulting; Boston (MA); Hybrid; USD 85,000 - 105,000; Full time

Job summary

eRichards Consulting seeks a Business Analyst for a 4-month W2 hybrid contract in Boston or Springfield. You will translate business needs for processes and technology, support Underwriting platform modernization, and gather requirements, rules, and UAT needs across multiple teams.

The role requires 7+ years of experience, experience with Underwriting systems, and familiarity with Waterfall and Agile. You will collaborate across teams, document detailed specifications, and help ensure alignment

Qualifications

• 7+ years’ experience supporting projects and driving execution of complex technical work.
• Business Analyst experience for Underwriting systems.
• Understanding of Waterfall and Agile processes and documentation.
• Ability to drill down from the big picture to process details.
• Ability to think strategically.
• Ability to collaborate across diverse teams and organizations.

Responsibilities

• Translate business needs into requirements for processes and technology to execute on supporting customer and employee experiences.
• Document business requirements with detailed technical specifications.
• Understand process flows and ensure interconnectivity of systems and applications.
• Act as a liaison between Underwriting and other teams and advocate for necessary changes.
• Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms.
• Provide proper documentation for the Product team to prioritize features and enhancements.
• Support Business owner, Product Manager and peers to align requirements to roadmaps.
• Update procedural and process changes and ensure change readiness.

Skills

Business analysis

Underwriting systems experience

Agile methodologies

Waterfall processes

Requirements gathering

Cross-functional collaboration

Strategic thinking

Tools

JIRA

Confluence

Job description

Our excellent client seeks a Business Analyst for a 4 month W2 HYBRID contract in Boston or Springfield. MUSY BE ABLE TO WORK ON OUR W2. NO AGENCIES.

Serve as a Business Analysts for projects, applications and technologies within Protection New Business and Underwriting. Directly support the overall Underwriting organization with a focus on our Platform Modernization. Role includes gathering, synthesizing and documenting business requirements, rules configurations and UAT testing requirements. Underwriting platform experience. Must be able to work in a dynamic, matrixed organization, bringing together the perspectives of many and the End-to-End requirements across the customer experience for business sign-off and implementation.

Job Description

As a Business Analyst, you will drive translating business needs into the requirements for Processes and Technology to execute on supporting our customer and employee experiences. To be successful, you will:

• Document business requirements with detailed technical specifications
• Understand process flows and ensure interconnectivity of systems and applications
• Act as a liaison between Underwriting and other teams and advocate for necessary changes
• Translate customer and employee needs into documented, actionable solutions with clear measurement mechanisms in service of business outcomes
• Provide proper documentation for the Product team to prioritize features and enhancements against a prioritization framework
• Support Business owner, Product Manager and peers to align requirements to roadmaps
• Proactively identify opportunities to improve business processes by maintaining a strong knowledge of available and upcoming features delivered by external vendors
• Update procedural and processes changes
• Ensure development outputs meet business expectations by maintaining strong cross-functional relationships with technical and architecture teams
• Keep change management principles in mind, to work with the team to establish launch readiness in response to system and process updates
• Work independently and with management on highly visible, divisional/cross-divisional complex products and projects
• Be sought as a key resource for documentation of unique or complex business problems
• Drive continuous improvement and efficiencies beyond own scope of responsibility

Skills

Required Qualifications

• 7+ years’ experience supporting projects and driving execution of complex technical work
• Business Analyst experience for Underwriting systems
• Understanding of Waterfall and Agile processes and documentation
• Ability to drill down from the big picture to process details
• Ability to think strategically
• Ability to collaborate across diverse teams and organizations

Preferred Qualifications

• Individual who enjoys solving complex problems and improving team processes
• Underwriting knowledge
• Exposure to customer experience/user experience practices
• Proven ability to partner with cross-functional teams to design, configure, test, and deploy
• Demonstrated ability to adapt to changing business priorities
• Experience with additional requirements tools including JIRA and Confluence