System Administrator I, Windows

Lone Star College; Houston (TX); On-site; USD 56,000 - 65,000; Full time

Benefits offered by this job

Benefits package

Tuition waiver

Wellness programs

Job summary

Lone Star College System is seeking a System Administrator I, Windows to help maintain the Windows Server environment across campus locations in Texas. You will support backups, performance, and server configurations while ensuring security and reliability for campus IT services.

The role requires an Associate's degree with at least 1 year of related experience, and occasional travel to different LSC locations is expected. Strong collaboration with IT teams is essential for success.

Qualifications

• Associate's degree or equivalent combination of education and experience.
• Experience with Windows servers or Server applications.
• Ability to travel to different LSC locations.

Responsibilities

• Add/remove users from general usage security groups through approved processes.
• Apply OS and server software patches and upgrades.
• Configure/add/develop new server services as necessary.
• Maintain integrity of the campus server environment including OS and server software.
• Deploy configurations and software to servers and workstations.
• Administer and troubleshoot campus print servers and networked printers.
• Create and maintain SOPs for supported services.
• Provide DNS and DHCP support for campuses.
• Monitor licensing and maintenance for system software.
• Deliver patching and security updates for campus workstations and servers.

Skills

Server administration

Networking basics

Technical troubleshooting

Documentation / SOP creation

Collaboration with teams

Education

Associate's degree

Tools

SCCM

SCEP

SCOM

Job description

Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Through our One LSC Philosophy, we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium.

This Commitment Supports Lone Star College System's Strategic Goals

• Opportunity through financial resilience
• Leading in academic excellence
• Strength in culture and talent development
• Connections through bridges of prosperity

Great Colleges to Work For

Lone Star College System is proud to be recognized as a Great Colleges to Work For institution by The Chronicle of Higher Education. This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered.

Campus Marketing Statement

Lone Star College-System Office, University Park

With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two-year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step.

Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more at LoneStar.edu .

Lone Star College System Office employees are based at one of two System Office locations: The Woodlands and University Park. Both are sites for multiple administrative departments and systemwide training programs.

The address is 20515 SH 249 (SH 249 and Louetta Road), Houston, Texas 77070-2607. All applicants must reside in Texas.

Job Description

Purpose and Scope

The System Administrator I, Windows provides assistance with maintaining the integrity of the Windows Server operating system environment. Provides support with file restorations, backups, disk space maintenance, and performance issues. Configures and maintains servers and server applications primarily designated to the local campus server infrastructure. Participates in technical research and development to enable continuing innovation within the infrastructure. Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and partners.

Essential Job Functions

• Add/remove users from general usage security groups through approved processes
• Apply OS and server software patches and upgrades
• Configure/add/develop new server services as necessary
• Assist in maintaining the integrity of the campus server environment to include the operating system and server software
• Assist in the deployment of configurations and software to servers and workstations
• Administer and troubleshoot networked printers and campus print servers to allow continuing compatibility and functionality
• Create and maintain SOPs for supported services
• Ensure established IT methods are followed; works within job specific deadlines and schedules set by supervisor, elevate issues that are more complex
• Provide routine DNS and DHCP support for campuses
• Monitor and maintain continuity with system software licensing and maintenance agreements
• Monitor and deliver patching and security updates for campus workstations and servers
• Provide recommendations regarding hardware and system software planning
• Maintain tasks, projects and activities in the IT system of Record (S-NOW)
• Provide support and administration of system configuration tools such as SCCM, SCEP, and SCOM
• Repair and recover from hardware or software failures of campus servers, coordinate and communicate with impacted constituencies
• Run risk assessment on campus servers and resolve reported vulnerabilities to mitigate the risk to the systems
• Provide assistance with VDI images and profile management systems
• Troubleshoot server or access problems as reported by users
• Responsible for other reasonable related duties as assigned

Knowledge, Skills & Abilities

• Knowledge of learned routines, procedures, practices and skills that are more complex
• Demonstrated analysis skills, knowledge of business process review functions, and knowledge of process design, and project management
• Ability to work in cooperation with developers, analysts, managers, and consultants
• Ability to deal with somewhat complex problems that must be broken down into manageable pieces
• Understands relationships between problem components and prioritizes them
• Utilizes knowledge, experience, and available resources to find solutions
• Participate in formal or informal group problem solving for immediate issues and to collaborate with team and shares relevant information with those who may be affected by decisions
• Ability to convey technical or complex information to others in non-technical terms
• Ability to recognize immediate obstacles to completing work and initiate action to address a need without being directed
• Knows and follows standard operating procedures and define departmental metrics

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule And Conditions

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards
• May regularly travel to different LSC locations
• May be fully reassigned to other LSC locations if necessary
• May need to work weekends and outside of core business hours if necessary

Required Qualifications

• Associate's degree and at least 1 year of related work experience, or an equivalent combination of education and experience

Preferred Qualifications

• Entry level certification in areas of responsibility, e.g. MCP, Server+, VCP, Linux+, Security+ or current certification equivalent
• Experience with Windows Servers or Server applications
• Experience with server hardware and administration, including storage array technology

Salary

Hiring salary range is: $56,097 - $64,512

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your Resume Should Provide a Complete Picture Of Your Work Experience. The Resume Should Include The Following Information For Each Position Listed

• Length of time (specific months and years) of employment
• If the position was full time or part time
• If the position was paid or unpaid
• Level of degree completed including date earned.
• Unofficial transcript for highest earned degree

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.