Business Analyst, Senior - C2H

rsm; Milwaukee (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

RSM is seeking a skilled Senior Business Analyst to join our Milwaukee team. You will translate business problems into clear requirements and partner with product, IT, and business leaders to deliver value.

In this role, you will lead requirements elicitation, document user stories, contribute to roadmaps, and ensure quality through UAT and tests. A minimum of five years of BA experience in a development environment is expected.

Qualifications

• Bachelor's degree in related field or equivalent experience.
• Proficient in MS Office products such as Word, Excel, PowerPoint and Visio.
• Ability to analyze and document backend system information such as data mapping and microservice components.
• Knowledge of defect tracking processes and tools.
• Ability to work in a highly collaborative environment and consult effectively with employees at all levels.
• Strong knowledge of basic and advanced business analysis techniques and strategies.
• Strong knowledge of product design and user experience design concepts.
• Strong knowledge of the Agile Framework with a focus in Scrum, Scaled Agile, and Kanban methodologies.
• Strong organizational and multi-tasking ability.
• Good communication skills both written and spoken.
• Minimum of 5 years of business analysis experience working in a development environment.
• Knowledge of product management concepts and how enterprise software products are positioned and developed.

Responsibilities

• Understand business problems and opportunities in the context of the requirements and recommend solutions.
• Lead analysis activities for high-priority projects requiring strong functional integration.
• Support the product, processes, and users as part of the team.
• Define detailed requirements for enhancements to the system and process improvements.
• Work with business leaders, system users, and IT to deliver insights and opportunities.
• Lead the team through analysis of the requirements creating finite written details.
• Participate in product road mapping and provide strategic recommendations.
• Assist product owners and managers with backlog management and prioritization.
• Document user stories and acceptance criteria; size and validate stories with QA/Tech.
• Plan, document, and execute UAT scenarios during releases and patches.
• Represent the voice of the customer for product recommendations.
• Collaborate with project team members to solve implementation issues and business problems.

Skills

MS Office

Data mapping

Microservices

Defect tracking

Agile methodologies

Education

Bachelor's degree

Tools

Visio

MS Office Suite

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Responsibilities:

Understand business problems and opportunities in the context of the requirements and recommend solutions that enable the organization to achieve its goals.

Under general direction of Business Analyst Lead or other stakeholder to lead and direct analysis activities for high-priority pro jects requiring high degrees of functional integration

The role includes supporting the product, processes, and users .

Work with business leaders, system users, and IT to improve the use of technologies as a business enabler by defining detailed requirements for enhancements to the system, business process improvements, delivery of insights, and opportunities for improved operation

Strategic Business Analysis Planning & Execution

Lead the team through analysis of the requirements creating finite written details of business requirements and design to the point the development lead indicates the story is ready for development to begin

Participate in product road mapping

Provide strategic recommendations for current and upcoming product work

Assist product owners and managers with backlog management

Influence the prioritization of the product backlog according to business value

Agile Business Analysis Planning & Execution

Lead requirements elicitation sessions

Document user stories and acceptance criteria

Develop supporting documentation when applicable including state flow diagrams, data mapping, etc.

Work independently and with Product Designers to develop user interface design

Participate in sprint planning processes and execute on the sprint plan presented by the development team

Accepts/rejects (sign-off) on the software sprint reviews

Plan, document, and execute user acceptance testing (UAT) scenarios against the system, functionality, and processes during product releases and patches

Participate in go/no-go of the release plan

Represent the voice of the customer, providing input on product recommendations on behalf of the business

Work with technical and QA teams to size and validate user stories

Center of Excellence Support & Process Improvement

Ensure BA Center of Excellence Standards are being followed

Promote agile adoption and understanding

Offer team insights and process improvement ideas to center of excellence leaders

Other Duties as Assigned

Product Support:

Execute and complete assigned project tasks to provide quality plans, reports, and other assigned deliverables in a timely way during active projects

Provide quality assurance backup support

Facilitate, develop, schedule, and assist with meetings, presentations, and other communications specific to the deliverable and audience

Support issue resolution by evaluating impacts of defects on the business, working with IT to develop plans for resolution

Provide process and product support individually and through collaboration with business and IT resources

Suggest ways to track product use and impact on end users

Contribute to the build and delivery of quality and efficiencies into processes and project d eliverables

Manages small projects or assigned project work streams in larger projects

Support the development of training and process materials

Collaborate with project team members to solve implementation issues and business problems

Contribute to the build and delivery of change management plans

Required Qualifications:

Bachelor's degree in related field or equivalent experience

Proficient in MS Office products such as Word, Excel, PowerPoint and Visio.

Ability to analyze and document backend system information such as data mapping and microservice components

Knowledge of defect tracking processes and tools

Ability to work in a highly collaborative environment and consult effectively with employees at all levels

Strong knowledge of basic and advanced business analysis techniques and strategies

Strong knowledge of product design and user experience design concepts

Strong knowledge of the Agile Framework with a focus in Scrum, Scaled Agile, and Kanban methodologies

Strong organizational and multi-tasking ability

Good communication skills both written and spoken

Ability to prioritize across many projects and deadlines

Strong attention to detail, motivation, and initiative

M inimum of 5 years of business analysis experience working in a development environment

Knowledge of product management concepts and how enterprise software products are positioned and developed

Experience working with