Business Analyst - RESTful API, Cloud & Agile

System One; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

System One is seeking a skilled Business Analyst to support a backend engineering team designing RESTful APIs for a large e-commerce environment. You will translate business needs into clear, testable requirements and collaborate with Product Owners, Engineers, QE, and DevOps to deliver cloud-native services.

You will draft user stories, validate API contracts, participate in testing activities, and help ensure reliable, scalable API ecosystems while working within an Agile framework.

Qualifications

• Experience as a Business Analyst supporting backend or API-centric teams.
• Hands-on API testing and ability to understand API contracts.
• Strong understanding of RESTful API design and integration patterns.
• Working familiarity with AWS cloud concepts and services (e.g., API Gateway, Lambda, CloudWatch, IAM).
• Experience working in Agile/Scrum environments.
• Strong analytical, documentation, and communication skills.
• Curious mindset with ability to use AI tools with increasing efficiency.
• Airline domain experience preferred.

Responsibilities

• Analyze business and technical requirements and write high quality user stories for backend RESTful services.
• Define functional and non functional requirements, including performance, security, scalability, and observability.
• Break down epics into well defined, testable stories with clear acceptance criteria including what can be automated for testing.
• Grasp upstream and downstream dependencies and system architecture to sequence work most efficiently.
• Review and validate API contracts (OpenAPI/Swagger) to ensure clarity and alignment with business intent.
• Support API testing and validation using tools like Postman.
• Review logs, analyze and troubleshoot errors.
• Participate in Agile ceremonies and support delivery through testing, defect triage, and release readiness.
• Collaborate with backend engineers, QE, DevOps, and downstream partners across integrated systems.

Skills

Backend/API knowledge

Analytical skills

Documentation

Communication

AI tools curiosity

Education

Bachelor's degree in a related field

Tools

OpenAPI/Swagger

Postman

Job description

System One is seeking a skilled Business Analyst to support a backend engineering team designing RESTful APIs for a large e-commerce environment. You will translate business needs into clear, testable requirements and collaborate with Product Owners, Engineers, QE, and DevOps to deliver cloud-native services.

You will draft user stories, validate API contracts, participate in testing activities, and help ensure reliable, scalable API ecosystems while working within an Agile framework.