Business Analyst QA Role

EXL; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

EXL seeks a senior role to own the requirements-to-acceptance chain for the Entity Hub. You will define what correct means for entity resolution and graph outputs, and prove it through structured testing and milestone acceptance criteria.

This role writes acceptance criteria, traces them to test evidence, manages SME reviews, coordinates UAT, logs defects, and ensures traceability from data sources through to Golden Records.

Qualifications

• Must establish traceability from requirement to test evidence.
• Translate SOW acceptance criteria into testable conditions.
• Coordinate test strategy, gates and data approach for milestones.

Responsibilities

• Elicit, document and baseline functional and data requirements across ingestion, canonical model, entity resolution and graph serving.
• Own acceptance criteria, secure agreement on precision/recall and NLQ scenarios before build.
• Define overall test strategy, quality gates, entry/exit criteria and test data approach for each milestone.
• Design and run tests for data completeness, accuracy and transformation logic across six sources.
• Build and curate labelled/golden validation samples for entity resolution and evaluate match accuracy.
• Test node/edge accuracy, source traceability and multi-hop paths in graphs.
• Coordinate SME review workflow, manage review queue and capture decisions.
• Log, triage and track defects with reproducible steps; drive root-cause analysis.
• Plan and coordinate user acceptance testing with WK SMEs; assemble milestone packs.

Skills

Requirements traceability

Acceptance criteria

Test strategy

Data quality validation

Entity resolution validation

Graph validation

UAT coordination

Defect management

SME coordination

Job description

Own the requirements-to-acceptance chain for the Entity Hub. This is a combined role: define what correct” means for entity resolution and graph outputs, then prove it through structured testing. The position is pivotal because milestone payments are released against acceptance criteria — this role writes them, traces them and validates against them.

Key Responsibilities

• Requirements & traceability — elicit, document and baseline functional and data requirements across ingestion, canonical model, entity resolution and graph serving; maintain a Requirement Traceability Matrix (RTM) from requirement through to test evidence.
• Acceptance criteria ownership — translate SOW stage acceptance criteria into testable, measurable conditions; secure WK agreement on match-quality measures (precision/recall) and NLQ scenarios before build begins.
• Test strategy & planning — define the overall test strategy, quality gates, entry/exit criteria and test data approach for each milestone.
• Data quality validation — design and execute tests for data completeness, accuracy, transformation logic, standardization rules and identifier-spine integrity across all six sources.
• Entity resolution validation — build and curate labelled/golden validation samples; evaluate match precision, recall and false-positive rates; validate clustering and Golden Record survivorship logic.
• Graph validation — test node and edge accuracy, source traceability, and multi-hop traversal scenarios against expected paths.
• Human-in-the-loop coordination — operate and coordinate the SME review workflow, manage the review queue, capture reviewer decisions and feed them back as training/tuning input.
• Defect management — log, triage and track defects with reproducible steps; drive root-cause analysis on data discrepancies; maintain severity classification and closure evidence.
• UAT & sign-off — plan and coordinate user acceptance testing with WK SMEs; assemble milestone acceptance packs and secure written sign-off within the agreed review window.