Manager, Business Analysts

Americo Financial Life and Annuity; Kansas City (MO); On-site; USD 80,000 - 100,000; Full time

Job summary

A financial services company is seeking a Manager of Business and Quality Analysts in Kansas City, MO. This role involves leading a cross-functional team to ensure high-quality software solutions. Responsibilities include overseeing the business analysis process, coordinating project prioritization, and guiding quality assurance efforts. Candidates should have 5–7 years of relevant experience, including leadership in the insurance or financial sectors. Competitive salary and growth opportunities offered.

Qualifications

• 5–7 years of experience in business analysis and/or QA.
• 2–3 years of experience in a leadership capacity.
• Experience in insurance, healthcare, or financial services.

Responsibilities

• Lead and manage a team of BAs and QAs including performance and coaching.
• Coordinate resource planning and project prioritization.
• Oversee the business analysis process with clear, actionable requirements.

Skills

Business analysis

Quality assurance

Leadership

Data analysis

Process improvement

Education

Four year college degree or equivalent experience

Job description

Overview

The Manager of Business and Quality Analysts is responsible for leading and developing a cross-functional team of Business Analysts (BAs) and Quality Analysts (QAs) to ensure the successful delivery of high-quality software solutions that align with business goals. This role provides strategic oversight, fosters best practices in requirements management and testing, and ensures continuous improvement in delivery standards and collaboration across teams.

Responsibilities

• Lead and manage team of BAs and QAs including performance, coaching, and career development
• Coordinate resource planning and project prioritization
• Oversee the business analysis process, ensuring clear, actionable, and prioritized requirements
• Guide the quality assurance function, driving test strategy, automation adoption, and defect management
• Collaborate with project managers, developers, and business stakeholders to align delivery expectations
• Monitor KPIs for business and QA practices and champion process improvement

Qualifications

Knowledge, Skills, and Abilities:

• 5–7 years of experience in business analysis and/or QA, with 2–3 years in a leadership capacity
• Experience in insurance, healthcare, or financial services domains
• Strong understanding of both business analysis and software testing disciplines
• Understanding of SDLC and project methodologies
• Strong Leadership and team development, facilitation, and presentation skills
• Evaluate and evolve internal processes for efficiency and quality

Education:

• Four year college degree or equivalent years of experience