Business Analyst, PRH Publishing Operations

Penguin Random House; New York (NY); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits program

Annual bonus eligibility

Commuter benefits

Job summary

The Penguin Random House SAP/Publishing Operations team is seeking a Business Analyst to support and maintain the SAP MM/PP/PS modules. You will gather requirements, perform data analysis, support users, document processes, and help train teammates as part of an 11-person team.

Hybrid role based in New York City. 3–5 years of SAP analyst experience preferred; SAP MM/PP/PS experience a plus; no coding required. Salary range is $80,000–$95,000 with annual bonus eligibility.

Qualifications

• 3–5 years SAP analyst experience required.
• SAP MM/PP/PS is a plus.
• Ability to understand ABAP code a plus.
• Analytical, data-driven approach; logical thinker with ability to articulate meaningful conclusions found in the data.
• Strong communication and customer service skills with ability to translate what is at the heart of user requirements.
• Proven ability to translate business challenges into system solutions.
• Advanced Excel / Access Macros writing experience a plus.
• Ability to manage multiple priorities in a fast-paced environment.
• Advanced SQL query writing experience a plus.
• Experience in book publishing is a big plus.

Responsibilities

• Troubleshoot system issues with the user community and IT; data problems on individual titles, mass data updates, and system configuration; triage as needed.
• Use database tools to pull large data sets and analyze data to identify issues and solutions.
• Document issues and processes; share best practices with users.
• Manage data maintenance in SAP as needed.
• Translate technical problems into business language to aid decision making.
• Document business requirements and create functional specs.
• Collaborate with developers to translate specs into technical specs.
• Create test cases and execute test system enhancements.
• Work on projects toward common goals; own projects end-to-end.
• Analyze problems, propose solutions, and prioritize.

Skills

SAP analyst experience

Analytical thinking

Communication skills

Requirements translation

Prioritization

SQL knowledge

Excel/macros

ABAP understanding

Book publishing experience

Tools

SQL

Excel

Access

Job description

Company Description

Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community of nearly 300 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children's Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others. More information can be found at http://www.penguinrandomhouse.com/.

Job Description

The Business Analyst will be responsible for the ongoing support and maintenance of the Penguin Random House SAP system, which supports core operational processes used by Penguin Random House employees and distribution clients. The Business Analyst will collaborate closely with Managing Editorial, Production, Inventory, Marketing, Publicity, Design, Sales, IT, and other internal departments to ensure system accuracy, stability, and effective day-to-day operations.

The role will include requirements gathering, data analysis, user support, documentation and some training. The analyst will be part of the 11-member Publishing Operations Systems team, a group that supports the PRH SAP MM/PP/PS modules. This is a great opportunity for someone with SAP consulting experience who enjoys complex problem solving. This is a business analyst position and does not require coding experience.

Responsibilities

• Troubleshoot system issues with the user community and IT; these issues include tracking down data problems on individual titles, mass data updates, and system configuration among others; triage and elevate appropriately
• Use database tools to pull large data sets and use the analysis of that data to identify issues and solutions for individual divisions or the company as a whole
• Promote knowledge transfer within and beyond the team by documenting issues and processes and communicating best practices to users
• Manage data maintenance in SAP as needed
• Translate technical problems and solutions into business language to facilitate decision making
• Document business requirements and create functional specification documents
• Collaborate with developers to translate functional specs into technical specifications
• Create test cases and execute test system enhancements
• Work collaboratively on projects toward common goals, and also take ownership of projects from end-to-end
• Analyze problems, propose solutions and recommend prioritization

Qualifications

• 3 – 5 years of SAP analyst experience required
• SAP MM/PP/PS is a plus
• Ability to understand ABAP code a plus
• Analytical, data-driven approach; logical thinker with ability to articulate meaningful conclusions found in the data
• Strong communication and customer service skills with ability to assess "wants" vs. "needs" and translate what is at the heart of user requirements
• Proven ability to translate business challenges into system solutions
• Advanced Excel / Access Macros writing experience a plus
• Ability to manage multiple priorities in a fast-paced environment
• Advanced SQL query writing experience a plus
• Experience in book publishing is a big plus

Additional Information

The Penguin Random House national headquarters is located in New York City. This is a hybrid role based in New York City and we are a team that works collaboratively across multiple geographies.

The salary range for this position is $80,000 - $95,000.

All positions are currently eligible for annual profit award or bonus, subject to Company results.

Penguin Random House job postings include a good faith compensation range for each open position. The salary range listed is specific to each particular open position and takes into account various factors including the specifics of the individual role, and candidate's relevant experience and qualifications.

Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but is not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off.

Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

All your information will be kept confidential according to EEO guidelines.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.

We value the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

All your information will be kept confidential according to EEO guidelines.