Business Analyst – Operations Support Administrator

Jobtailor; Bellevue (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Jobtailor in Bellevue, WA seeks a Business Analyst to translate business needs into actionable requirements and drive data-driven decisions. You will build PowerBI dashboards, leverage Dynamics 365 for customer engagements, and create wireframes for the development team.

The role requires on-site presence 1–2 days/week, strong Excel skills, and an analytic mindset. You will collaborate with product, insights, and end users, validating changes and training users as needed.

Qualifications

• Must reside in the greater Seattle area.
• On-site work 1–2 days per week.
• Demonstrated experience creating and using PowerBI dashboards.
• Experience working with teams as a business analyst, including operational support.
• Strong Excel skills.
• Analytic mindset and problem-solving ability.
• Ability to structure unclear problems and determine next steps.
• Ability to work independently, take ownership, and follow through.
• Clear and concise communication.
• Ability to move between detail and the bigger picture.
• Willingness to learn new tools, systems, and subject areas quickly.

Responsibilities

• Gather and translate business needs into clear requirements, plans, and actions.
• Support reporting using PowerBI
• Utilize Dynamics 365 for customer engagements
• Create wireframes or mockups for handoff to development
• Validate and test new features or changes
• Support user rollout of new features or changes
• Collaborate with developers, product managers, insights teams, and end users to refine requirements
• Document updates within Dynamics and SharePoint
• Facilitate and conduct short user training sessions
• Plan workshops, meetings, events, communications, documentation, SharePoint updates, and other operational activities
• Take ownership of unfamiliar or ambiguous problems and drive them to practical outcomes

Skills

PowerBI dashboard creation

Strong Excel

Analytic mindset

Problem solving

Clear communication

Ownership

Collaboration

Learn new tools quickly

Tools

PowerBI

Dynamics 365

SharePoint

Job description

• Gather and translate business needs and ideas into clear requirements, plans, and actions
• Support reporting using PowerBI
• Utilize Dynamics 365 (D365) for customer engagements
• Create wireframes and/or mockups for handoff to the development team
• Validate and test new features or changes
• Support user rollout of new features or changes
• Collaborate with developers, product managers, insights teams, and end users to refine requirements and define quality metrics
• Document updates within Dynamics and SharePoint
• Facilitate and conduct short user training sessions
• Plan workshops, meetings, events, communications, documentation, SharePoint updates, and other operational activities
• Take ownership of unfamiliar or ambiguous problems and drive them to practical outcomes

Requirements

• Must reside in the greater Seattle area
• Must be able to work on-site 1–2 days per week
• Demonstrated, recent experience creating and using PowerBI dashboards
• Previous experience working with teams as a business analyst, including operational support
• Strong Excel skills
• Analytic mindset and problem-solving ability
• Ability to structure unclear problems and determine next steps
• Ability to work independently, take ownership, and follow through
• Clear and concise communication
• Ability to move between detail and the bigger picture
• Ability to learn new tools, systems, and subject areas quickly
• Pragmatic and collaborative approach across multiple moving priorities

Core Competencies

Demonstrates expertise in gathering business requirements, creating PowerBI dashboards, and utilizing Dynamics 365 for customer engagement. Strong problem-solving skills and the ability to communicate effectively while collaborating with cross-functional teams are essential.

Highest-signal resume keywords

• PowerBI Dashboard Creation
• Dynamics 365 Utilization
• Business Analysis Experience
• Strong Excel Skills
• Clear Communication

Hard Skills

• Business Requirements Gathering
• Analytic Mindset
• Problem-Solving Ability
• Wireframing
• Feature Validation and Testing

Soft Skills

• Ownership
• Collaboration
• Adaptability
• Concise Communication
• Pragmatic Approach

Industry Keywords

• Operational Support
• User Training
• Quality Metrics
• Documentation
• Workshop Planning

Tools & Technologies

• PowerBI
• Dynamics 365
• SharePoint