Business Analyst, Operations - onsite, Columbus

synovuscareers; Columbus (GA); On-site; USD 85,000 - 130,000; Full time

Job summary

Pinnacle seeks a Business Operations Analyst to analyze and optimize its business processes, driving efficiency and strategic alignment. You will collaborate with cross-functional teams to identify improvement opportunities, implement solutions, and monitor performance metrics to support regulatory compliance.

The role emphasizes strong analytics, stakeholder collaboration, and change management to enhance service delivery and operational accuracy within the organization.

Qualifications

• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication and interpersonal skills.
• Proficiency with business management software and data analysis tools.
• Ability to work collaboratively with internal and external stakeholders.
• Knowledge of business operations and regulatory requirements preferred.

Responsibilities

• Analyze business operations and workflows to identify trends and areas for improvement; develop and implement process enhancements to increase efficiency and accuracy; ensure compliance with internal policies and external regulatory requirements; prepare and maintain operational reports and documentation; collaborate with various departments to optimize service delivery; monitor and report on performance metrics; assist with audits and quality assurance initiatives; support training and onboarding of new team members; resolve operational issues and provide recommendations.

Skills

Analytical skills

Problem-solving

Communication

Stakeholder management

Education

Bachelor's degree in Business Administration, Finance, or related field

Job description

Job Summary:

The Business Operations Analyst is responsible for analyzing and optimizing Pinnacle's business processes to drive operational efficiency, support strategic objectives, and ensure compliance with internal policies and external regulations. This role collaborates with cross-functional teams to identify opportunities for improvement, implement solutions, and monitor performance metrics.

Job Duties and Responsibilities:

• Analyze business operations and workflows to identify trends and areas for improvement; develop and implement process enhancements to increase efficiency and accuracy; ensure compliance with internal policies and external regulatory requirements; prepare and maintain operational reports and documentation; collaborate with various departments to optimize service delivery; monitor and report on performance metrics; assist with audits and quality assurance initiatives; support training and onboarding of new team members; resolve operational issues and provide recommendations; stay current with industry trends, technologies, and regulatory changes.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Minimum Education:

Bachelor's degree in Business Administration, Finance, or related field;

Minimum Experience:

minimum of 10 years of experience in business operations analysis or related roles;

Required Knowledge, Skills & Abilities:

strong analytical, problem-solving, and decision-making abilities; excellent communication and interpersonal skills; proficiency with business management software and data analysis tools; ability to work collaboratively with internal and external stakeholders; knowledge of business operations and regulatory requirements preferred.