Business Analyst Officer (ACPE)

State of Alaska; Juneau (AK); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life Insurance

Disability coverage

FSAs

PERS/TRS

Paid leave & holidays

Job summary

The Alaska Commission on Postsecondary Education (ACPE) is seeking a Business Analyst Officer to lead our Business Analyst Unit. This senior role combines leadership with IT project management, ensuring regulatory compliance and guiding data system enhancements.

You’ll bridge operations and technical teams, advise the Executive Office, and contribute to agency mission priorities. Location options include Anchorage or Juneau, with a hybrid schedule after probation.

Qualifications

• Leadership experience guiding business analysts and project teams.
• Strong skills in data analysis, reporting, and cross‑functional collaboration.
• Proven ability to manage complex projects and mentor staff.

Responsibilities

• Lead BA operations and supervise scheduling and delivery.
• Provide project management leadership for large interdepartmental projects.
• Develop and maintain project schedules and update senior leaders.
• Develop test plans for software enhancements and document results.
• Mentor staff and oversee performance and priorities.

Skills

Leadership

Project management

Data analysis

MS Excel

Power BI

Stakeholder liaison

Staff mentoring

Tools

MS Excel

Power BI

SharePoint

MS Visio

SSRS

Job description

Full Time

Remote Employment

Flexible/Hybrid

55339

Department

Alaska Commission on Postsecondary Education

Step into a leadership role where you’ll guide Business Analysts, champion project management excellence, and enhance critical data systems that support agency operations. From refining processes to mentoring staff, you’ll shape the quality, efficiency, and integrity of key programs. Join us and make a direct impact on mission-driven outcomes.

Position Summary:

The Alaska Commission on Postsecondary Education (ACPE) is seeking a Business Analyst Officer to lead our Business Analyst Unit. This is a leadership position and server the role of a senior level project manager for the IT unit and the agency. The position ensures compliance with statutory and regulatory requirements and supports agency projects and mission priorities. The role of the officer serves as a key liaison between operational and technical staff and provides guidance to the Executive Office and Senior Leadership.

Why Join Our Team:

Mission: ACPE provides sustainable solutions for college, career and technical training. We are a collaborative team that supports one another. We actively support and model ACPE’s values:Service, Innovation, Empowerment, Quality, and Accountability.. For more information about ACPE, our mission and our services, visit our website at: http://acpe.alaska.gov

Culture: Wevalue continuous learning and growth. ACPE is the State’s postsecondary education agency, promoting access to, and success in, education and career training after high school. We are Alaska’s trusted higher education agency; our purpose is to serve Alaskans. We operate with integrity in everything we do.

Professional Growth: We support training for employees and have opportunities for upward mobility. ACPE seeks engaged candidates who are eager to expand their knowledge and skills. We are committed to providing the training and support needed for the right candidate to succeed.

Office Location: This position is located in either Anchorage or Juneau. ACPE’s Juneau office is located in the Vintage Business Park area of Mendenhall Valley, and our Anchorage office located on Bragaw Street near Northern Lights. Both locations are conveniently close to public transportation and have ample parking available.

Flexible/Hybrid Work Schedule: This position offers a flexible/hybrid work schedule. However, during the probationary period, employees are required to work full-time, in person, at the Anchorage or Juneau office, Monday through Friday. For more information, please review the State of Alaska Telework Policy. (Download PDF reader)

Upon successfully completing the probationary period, employees become eligible to telework from the Greater Anchorage area or Juneau, AK. Employees may telework up to four days per week and work in-person at the Anchorage or Juneau office one day per week. Currently, all staff work in-office on Wednesday; this schedule may change based on agency needs, operational needs, special projects, meetings, or other job responsibilities that may require employees to work in the office more frequently. Employees should be prepared to report to the office as needed.

Benefits:As a State of Alaska employee, you may be eligible for a comprehensive benefits package. Actual benefits vary based on bargaining unit, position type, and full - or part-time status.

Insurance Benefits:

• Medical, dental, and vision insurance with employer contributions
• Employer-paid Basic Life Insurance (additional optional coverage may be available)
• Optional insurance plans, including long- and short-term disability, accidental death and dismemberment (AD&D), long-term care, and supplemental survivor benefits
• Flexible Spending Accounts (FSAs) for eligible health care or dependent care expenses

Retirement Benefits:

• Membership in the Public Employees’ Retirement System (PERS) or Teachers’ Retirement System (TRS), as applicable
• Employer contributions to defined benefit or defined contribution retirement plans, depending on date of hire
• Contributions to the Alaska Supplemental Annuity in lieu of Social Security
• Optional participation in the Alaska Deferred Compensation Program

Paid Leave and Other Benefits:

• Personal leave that increases with years of service
• Twelve paid State holidays each year

What You’ll Do:

• Resolve complex problems and provide direction for Business Analysts. Plan, schedule, and supervise BA operations.
• Provides project management leadership for large interdepartmental projects. Develop and maintains project schedules and deliverables, update senior management to ensure adherence to ACPE’s project methodology guidelines.
• Develop test plans for software program enhancements. Identify appropriate cross sections of test accounts, perform testing regimens, analyze results, submit problem reports, and provide clear, concise documentation on the project scope, analysis, test results, recommendations, and implementation plans.
• Analyzes priorities and workloads; recommend and implement appropriate changes.
• Recommend enhancements or modifications to data processing programs to improve efficiency and accuracy.
• Hire, train, instruct, and evaluate subordinate personnel. Oversee their work and provide guidance on work habits, setting priorities, and organizing tasks.
• Oversee the research, documentation, and correction of loan, scholarship, and grant data as needed based on staff referrals.
• Serve as a contributing member of the extended management team and participate in ad-hoc committees as necessary.
• Perform other divisional work as required to support the mission of ISS and ACPE

What We’re Looking For – Desired Knowledge, Skills, and Abilities:

Knowledge:

• Detailed understanding of student loan servicing; grant and scholarship processing; relevant regulations and statutes; servicing systems structures and anomalies; project management procedures; and continuous improvement methodologies, including LEAN.
• Detailed understanding of data processing concepts, database structures, data analysis, and report creation concepts.

Skills:

• Communicating effectively, both verbally and in writing, including conveying highly technical content; working with detailed requirements; and accurately analyzing complex problems. Demonstrated ability to establish and maintain effective working relationships with staff and senior managers and to utilize sound problem‑resolution techniques.
• Advanced skills in MS Excel, Word, Visio (or other flowcharting software); SharePoint; SAP Crystal, SSRS, Power BI (or other reporting systems); project management principles and practices; system testing and defect identification; supervision and team leadership; documentation of complex technical processes.

Abilities:

• Understand, interpret, and apply statutes, regulations, policies and procedures. Research and analyze complex problems; identify their basic elements; describe them as a series of logical steps. Work effectively with system users from a variety of positions and levels of authority. Manage stress, meet deadlines, coordinate multiple tasks, demonstrate good judgement, and make independent decisions.