Business Analyst Marketing Applications

Tanger Factory Outlet Centers, Inc.; Greensboro (NC); Remote; USD 59,000 - 91,000; Full time

Job summary

Join a forward-thinking company as a Business Analyst for Marketing Applications, where you will play a pivotal role in enhancing digital and marketing processes. This exciting opportunity allows you to work cross-functionally, collaborating with technology and marketing teams to translate business needs into actionable solutions. You will thrive in an agile environment, leveraging your analytical skills to improve user experiences and support product development. If you are passionate about driving change and fostering collaboration, this role offers a chance to make a significant impact in a dynamic workplace committed to community and integrity.

Benefits

Remote Work Flexibility

Professional Development Opportunities

Health and Wellness Programs

Employee Discounts

Diversity and Inclusion Initiatives

Qualifications

• Minimum 3 years of related experience or equivalent work experience.
• Strong analytical skills with a focus on process improvement.

Responsibilities

• Collaborate with teams to facilitate technical development initiatives.
• Analyze processes and recommend improvements and efficiencies.

Skills

Requirement Gathering

User Acceptance Testing (UAT)

Agile Methodologies

Process Improvement

Communication Skills

Documentation Skills

Analytical Skills

Education

Bachelor's Degree

Tools

Lucid Chart

Visio

Job description

We consider People first and believe true success can only be achieved when it is experienced by our shoppers, retailers, and team members alike. That’s not a tagline, those are our Core Company Values, written by our People, for our People.

With sites across North America, our diverse internal and external communities, stakeholders, and partners choose Tanger for the best value, experience, and opportunities. We care about delivering on the Tanger Difference of working at Tanger.

In our continued mission to deliver the best value, experience, and opportunity for our communities, stakeholders, and partners using customer insights and experience,
we are seeking a Business Analyst, Marketing Applications who will work cross-functionally with business users and technical teams to research, translate, and optimize digital and marketing processes to support delivering the most valuable technical solutions. This position will report directly to the Director, Leasing, Operations and Marketing Applications with geographic flexibility to work remotely offered by Tanger’s hub-and-spoke approach to a modern Teams-driven workplace.

About the Role:

As the Business Analyst, Marketing Applications you will collaborate closely with Technology, Digital Strategy and Marketing team members to facilitate technical development initiatives from discovery to release including requirement gathering, testing, and demos.

How you will contribute to what we do:

• Deep dive into retailer and customer experience uses with business partners to visualize their needs and deliver on B2C and loyalty program strategy.
• Draft internal documentation that supports the marketing development lifecycle and user adoption, including process flows, release notes, and training videos.
• Analyze processes and recommend improvements, efficiencies, and technical solutions.
• Translate business requirements to actionable user stories and acceptance criteria for development team members.
• Facilitate, design, and perform User Acceptance Testing (UAT) for product releases.
• Intake new product backlog requests and work closely with product owners to keep product backlogs prioritized and refined.
• Demo new features and enhancements to the business.
• Troubleshoot marketing application specific user issues.
• Research solution options during vendor/application selection phases.
• Forge strong relationships with all business partners.
• Perform other duties as assigned.

About You:

• You have a BS or BA degree from accredited college or university and a minimum of three (3) years of related experience, or equivalent work experience.
• You thrive in synthesizing requirements into digestible formats.
• You welcome an agile working environment.
• You seek out learning opportunities and are eager to expand your marketing expertise.
• You are highly organized and can keep large amounts of notes and tasks in order.
• You’re comfortable engaging colleagues of all levels -- end users, executives, and engineers alike – and tailoring communication to the appropriate audience.
• You value visualizing and documenting processes using charting software (Lucid Chart, Visio, etc.).
• You appreciate a balance of collaborative and independent responsibilities.
• You embrace diversity of people, thought and style as the best way to bring value for our team members.
• You adhere to Tanger’s Core Values: Consider Community, Seek the Success of Others, Act Fairly & with Integrity, and Make it Happen.

Experience the difference and be a part of our extraordinary team!

Hiring Range: $59,400 - $90,750 per year

About Tanger

Tanger Inc. (NYSE: SKT) is a leading owner and operator of outlet and open-air retail shopping destinations, with over 44 years of expertise in the retail and outlet shopping industries. Tanger’s portfolio of 38 outlet centers, one adjacent managed center and three open-air lifestyle centers comprises over 16 million square feet well positioned across tourist destinations and vibrant markets in 21 U.S. states and Canada. A publicly traded REIT since 1993, Tanger continues to innovate the retail experience for its shoppers with over 3,000 stores operated by more than 700 different brand name companies.

We Consider Community, Seek the Success of Others, Act Fairly & with Integrity, and Make it Happen! We are deeply committed to creating and sustaining an organizational culture reflective of the collective mixture of unique experiences, perspectives, and viewpoints of our people, partners, and communities that contribute to making Tanger an environment where everyone is welcomed, respected, heard, supported, and able to thrive. Tanger is proud to be an Equal Opportunity Workplace. All employment decisions are based on qualifications, merit, and business need.