Business Analyst ll

001 BlueCross and BlueShield of South Carolina; Columbia (SC); Remote; USD 70,000 - 110,000; Full time

Job summary

001 BlueCross and BlueShield of South Carolina is seeking a business systems analyst to evaluate processes, analyze requirements and support testing efforts. You will prepare specifications and assist with testing and security administration when requested.

In this role, you will collaborate with management to document workflow procedures, develop test plans, and communicate changes to both technical and non-technical staff.

Qualifications

• Bachelor's degree OR 2 years of job-related work experience.
• 2 years of job-related business systems analysis, research and/or customer support experience.
• Ability to communicate effectively with technical and non-technical audiences.
• Strong teamwork and interpersonal skills.
• Understanding of UAT plans and test matrices, project plans, and scope/design documents.
• Familiarity with mainframe electronic data processing change methodology.
• Microsoft Office proficiency.

Responsibilities

• Evaluates activities, performance and systems for standards and workflow simplification.
• Compiles data for analysis and prepares reports for management.
• Reviews system enhancements to determine applicability of customer file modification requirements.
• Coordinates testing and debugging of new or modified software.
• Creates test matrices and supporting documentation.
• Develops and executes formal test plans to ensure delivery of quality software.
• Monitors software implementations for exceptions and effectiveness.
• Documents system problems and assists in resolutions.
• Defines business requirements and tests corrections.
• Leads small to moderate projects under general direction.

Skills

Business analysis

Communication

Teamwork

Analytical skills

User acceptance testing

Mainframe knowledge

Education

Bachelor's degree OR 2 years job related work experience

Tools

Microsoft Office

Job description

Summary

Conducts business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align operations solutions with business initiatives. Prepares functional, system and program specifications. Provides management support in review of various internal/external reports/data. Provides assistance with testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received.

Description Location

This position is full time (40 hours/week)and remote after training period.

What You Will Do

Evaluates the activities, performance and systems within a specific area for standards and workflow simplification Compiles data for analysis and prepares reports and presentations for management using applicable programming languages and/or software products Reviews system enhancements/upgrades to determine applicability of customer file modification requirements Facilitates timely and accurate updates to reference files based on customer requests Coordinates testing and debugging of new or modified software. Creates test matrices and supporting documentation Develops and executes formal test plans to ensure delivery of quality software applications Monitors software implementations for exceptions and to verify that changes to the systems' operational process had the desired effect Identifies and documents systems problems and assists in their resolution Researches system problems and identifies potential solutions. Investigates and diagnoses system problems, formulates solutions, initiates change sheets, defines business requirements, and tests corrections Researches any questionable standard system or local component problematic situations to assure compliance and accuracy Under general direction, defines business requirements, tests, and leads small to moderate projects Assists management in performing business reviews by analyzing internal/external projects and changes Ensures changes do not have a negative impact on productivity and procedures Makes recommendations to improve productivity, cost effectiveness and timeliness Communicates with management and departmental personnel to document workflow procedures Assists in preparing verbal and written communication about business changes with management or other staff members Prepares written reports and analyses pertaining to testing results and related data, including recommendations for customers on improving operational workflows

Required Education

Bachelors Degree OR 2 years job related work experience

Required Work Experience

2 years of job related business systems analysis, research and/or customer support experience.

Required Skills and Abilities

Working knowledge of business support and systems concepts. Able to communicate effectively with technical and non-technical audiences, including the ability to express basic technical and business concepts to management, peers, and the business units. Good teamwork and interpersonal skills. Good analytical and conceptual skills. Fundamental understanding of user acceptance test plans and test matrices, project plans, and scope and design documents. Working knowledge and understanding of how projects and implementations affect an organization and can effectively link it to business processes. Working knowledge of mainframe electronic data processing system change methodology.

Required Software and Tools

Microsoft Office

What We Prefer

Proficiency with BCBSSC/subsidiary systems Knowledge of programming languages and/or concepts Easytrieve, DB2, or related

What We Can Do for You

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave – the longer you work here, the more you earn.
• Nine paid holidays.
• On-site cafeterias and fitness centers in major locations.
• Wellness programs and healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.
• Incentive Plan.
• Merit Plan.
• Continuing education funds for additional certifications and certification renewal.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status.

Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans.

It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email [e-mail] or call 800-288-2227, ext. 47480 with the nature of your request.

We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision.

We are an Equal Opportunity Employer.

Veterans Welcome!

BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks.

We’ve found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more.

Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson.

If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty.

Why Join BlueCross BlueShield of South Carolina

Welcome Here’s Your Smart Career Move Why should you join the BlueCross BlueShield of South Carolina family of companies?

Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community.

Business and political climates may change, but we’re stronger than ever.

Our A.M. Best rating is A+ (Superior) — making us the only health insurance company in South Carolina with that rating.

We’re the largest insurance company in South Carolina … and much more.

We are one of the nation’s leading administrators of government contracts.

We operate one of the most sophisticated data processing centers in the Southeast.

We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths.

We deliver outstanding service to our customers.

If you are dedicated to the same philosophy, consider joining our team!