Retail Center Sales Representative - Irmo, South Carolina

001 BlueCross and BlueShield of South Carolina; Columbia (SC); On-site; USD 38,000 - 59,000; Full time

Benefits offered by this job

Health plans

401k with company match

Life Insurance

PTO

On-site cafeterias

Education Assistance

Service Recognition

National discounts

Job summary

BlueCross BlueShield of South Carolina seeks an energetic insurance sales specialist to promote individual ACA policies and provide consultative service to customers. You’ll conduct PHAs, handle payments, and participate in community events, with Saturday hours as needed.

Strong knowledge of marketplace enrollment and DoI licensure within 60 days is required. Location in Irmo, SC; full-time role with typical 8-hr shifts, occasional overtime, and travel between buildings.

Qualifications

• High School Diploma or equivalent required.
• 1 year retail, sales, and/or marketing experience.
• Ability to develop/maintain effective relationships with potential customers.
• Knowledge of marketing principles, techniques and the marketplace.
• Effective presentation and customer service skills.
• Analytical or critical thinking skills.
• Demonstrated verbal and written communication skills.
• Effective organizational skills.
• Ability to persuade, negotiate, or influence others.
• Ability to handle confidential or sensitive information with discretion.
• Department of Insurance Licensure must be obtained within 60 days of hire.

Responsibilities

• Promotes individual insurance products at retail stores, community events, sales events, and ad-hoc outings.
• Analyzes prospective customer needs and matches appropriate company products and services.
• Receives and handles payments from customers.
• Presents and explains various recommended products, benefits, features, and alternatives to the customer.
• Explains sales, underwriting, and enrollment processes to set expectations.
• Generates and acts upon leads for new sales and the sale of replacement and add-on products.
• Initiates telephonic follow-up and/or outreach.
• Schedules appointments for sales and service visits; conducts information sessions.
• Assists with wellness education and conducts Personal Health Assessments (PHAs).

Skills

Relationship building

Marketing principles

Presentation skills

Customer service

Analytical thinking

Communication (verbal and written)

Organization

Negotiation

Discretion with confidential info

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Summary

This position is responsible for selling individual ACA policies. Experience selling on the Federally Facilitated Marketplace and the FFM certification strongly preferred. Responsible for providing consultative sales and service to customers seeking health and ancillary insurance products and information. Accepts payments from customers, assists with wellness education, and conducts Personal Health Assessments (PHAs). Regularly engaged in community events after work hours and to include weekends.

Description

Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 7467 St. Andrews Road Irmo, SC 29063.

What You Will Do

• Promotes individual insurance products at retail stores, community events, sales events, and ad-hoc outings.
• Analyzes prospective customer needs and matches appropriate company products and services.
• Receives and handles payments from customers.
• Presents and explains various recommended products, benefits, features, and alternatives to the customer.
• Explains company sales, medical underwriting, and enrollment processes to set realistic customer expectations.
• Generates and acts upon leads for new sales and the sales of replacement and add-on products.
• Initiates telephonic follow-up and/or outreach.
• Schedules appointments for sales and service visits; conducts group and individual information sessions.
• Assists with wellness education and conducts Personal Health Assessments (PHAs).

To Qualify for This Position, You'll Need the Following

• Required Education: High School Diploma or equivalent
• Required Work Experience: 1 year retail, sales, and/or marketing experience.
• Required Skills and Abilities: Ability to develop/maintain effective relationships with potential customers.
• Knowledge of marketing principles, techniques, and the marketplace.
• Effective presentation and customer service skills.
• Analytical or critical thinking skills.
• Demonstrated verbal and written communication skills.
• Effective organizational skills.
• Ability to persuade, negotiate, or influence others.
• Ability to handle confidential or sensitive information with discretion.
• Required Software and Tools: Microsoft Office.
• Required License and Certificate: Department of Insurance Licensure must be obtained within 60 days of hire in state employed. Licensure must be maintained while in job. Other licensures and certifications may be required and maintained by specific areas.

Our Comprehensive Benefits Package Includes the Following

• We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What To Expect Next

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email [e-mail] or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Welcome Here’s Your Smart Career Move

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we’re stronger than ever. Our A.M. Best rating is A+ (Superior) — making us the only health insurance company in South Carolina with that rating. We’re the largest insurance company in South Carolina … and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Veterans Welcome

BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more. Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty.

Join Us

Join in a diverse company with secure, community roots and an innovative future.