Business Analyst IT Senior

Arizona State University; Tempe (AZ); Hybrid; USD 85,000 - 100,000; Full time

Job summary

Arizona State University seeks a skilled Business Analyst IT Senior to bridge the gap between business needs and technical solutions. The ideal candidate will leverage expertise in system design, requirements gathering, and stakeholder management to drive project success within a vibrant educational environment.

Benefits

Flexible work environment

Tuition discounts for staff

Professional development opportunities

Qualifications

• Experience as a Business Analyst in IT with a focus on technical projects.
• Proficiency in creating functional requirements documentation.
• Knowledge of Agile methodologies.

Responsibilities

• Act as a liaison between business users and technical teams.
• Collaborate to gather and document functional requirements.
• Conduct system testing and support user acceptance testing.

Skills

Problem-solving

Stakeholder management

Analytical skills

Communication

Requirements gathering

Education

Bachelor's degree

Tools

SQL

Jira

Confluence

Job description

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Department Statement

As the most innovative university for 9 years running and one of the country's largest, most inclusive public institutions, Arizona State University commits to driving forward the most dynamic and productive learning experience in all higher education.

Department Statement

As the most innovative university for 9 years running and one of the country's largest, most inclusive public institutions, Arizona State University commits to driving forward the most dynamic and productive learning experience in all higher education.

Enterprise Technology (ET) is seeking a highly skilled Business Analyst IT Senior to join our team. The ideal candidate will bridge the gap between business needs and technical solutions, leveraging their expertise to analyze, define, and document requirements plus write technical specifications for complex projects. As a Business Analyst IT Sr, the candidate will have a strong understanding of both business processes and technical systems, with the ability to communicate effectively with stakeholders at all levels. A solid understanding of technical concepts, such as software development methodologies, databases, and systems architecture is required.

Apply before 11:59 PM Arizona time the day before the posted End Date.

Job Profile

Business and Data Analyst 3

Job Family

Business and Data Analytics

Time Type

Full time

Max Pay – Depends On Experience

$100,000.00 USD Annual

Job Description

Salary: $85,000-$100,000 per year

Essential Duties

Stakeholder Communication: Act as the liaison between business users, technical teams, and external vendors to ensure clear communication and alignment on project goals and deliverables.

Requirements Gathering and Analysis: Collaborate with business stakeholders to gather, analyze, and document functional requirements for enterprise systems and enhancements.

System Design and Configuration: Provide functional expertise to design, configure, and implement system solutions, ensuring alignment with business needs and industry best practices.

System Specifications

• Develop and document technical details of overall system architecture, such as database structure, APIs, and server configurations.
• Create and maintain design specifications, including wireframes, mockups, and detailed interface designs to guide development teams.
• Define and document technical specifications, outlining the technologies, platforms, and coding standards to be followed throughout the development lifecycle.
• Establish and manage interface specifications, detailing protocols and data formats for system integrations (e.g., defining API usage and ensuring data exchange standards like JSON).
• Collaborate with cross-functional teams to ensure specifications align with business requirements, technical feasibility, and user needs.
• Ensure all specifications are clear, comprehensive, and actionable to support development and testing processes.
  
  

Issue Resolution: Analyze and troubleshoot system issues, identify root causes, and recommend appropriate solutions or enhancements.

Testing and Quality Assurance: Develop test plans, conduct system testing, and support user acceptance testing (UAT) to validate functionality and performance.

Documentation: Maintain comprehensive documentation, including functional requirements, technical specifications, process flows, and user manuals, to support system changes and user training.

Continuous Improvement: Identify opportunities to optimize and streamline processes and workflows to enhance efficiency and user satisfaction.

Desired Qualifications

• Excellent problem-solving skills to identify root causes and develop innovative solutions.
• Proven experience as a Business Analyst in Information Technology, with a focus on technical projects.
• Deep functional knowledge of enterprise systems, including but not limited to student information systems, financial systems, and HR systems.
• PeopleSoft experience/knowledge is a plus.
• Experience with system implementation, upgrades, and complex projects.
• Strong understanding of business processes and workflows within enterprise applications.
• Experience with requirements gathering, documentation, and validation.
• Proficiency in creating functional requirements documentation and test plans.
• Expertise in writing requirements as user stories.
• Experience creating technical specifications and working with development teams.
• Ability to work with SQL queries to analyze and validate data.
• Excellent communication and stakeholder management abilities.
• Strong analytical skills and attention to detail.
• Adaptability to changing project requirements, technology advancements, and business priorities, with the ability to quickly learn and apply new skills.
• Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).
• Knowledge of business process modeling techniques and tools.
• Ability to work independently and collaboratively in a fast-paced environment.
  
  

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse.
• Required to stand for varying lengths of time and walk moderate distances to perform work.
• Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
• Clearly communicate to perform essential functions.
  
  

About Enterprise Technology

Enterprise Technology (ET) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University. We are a values-driven organization. Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovation initiatives. Applicants must be eligible to work in the United States.

Join the team that sparks human-centered innovation

ET is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and executes to meet the needs of our community of learners, faculty, researchers and staff. Our work emphasizes autonomy, flexibility and distributed decision-making to leverage the strengths of individuals. Together, we embrace a culture that nurtures, engages and embraces many voices with a shared lens of positive community impact and expanded opportunities for collaboration.

Why join us?

Mission oriented. Everything we do is to advance ASU’s charter -- measuring who we include and how they succeed. We are staunch champions of learner success and put people first.

Flexibility. Our flexible work environment allows employees to explore opportunities with their supervisor beyond the traditional work schedule. Opportunities include hybrid work where staff are in person three days per week.

Culture forward. We embrace a Positive Core culture: Belonging, Relational, Authentic, Visionary and Empowered.

Scale of impact. Our work changes the world. With 200k+ learners, faculty, researchers and staff, working with ET means you have the capacity to improve many lives and entire communities.

World-class, low cost education. Our professional development is built in! ET encourages staff to seek additional certificates and degrees via ASU’s top ranked programs with major tuition breaks.

Exposure to industry giants. ET partners with Amazon, Apple, Arista, Cox, Verizon, Salesforce, Alteryx and a diversity of technology companies to enhance our innovations and deepen their impact.

Minimum Qualifications

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Driving Requirement

Driving is not required for this position.

Location:

Campus: Tempe

Funding

No Federal Funding

Instructions to Apply

Current Employees And Students Should Apply Directly Within Workday Using The Jobs Hub. Use This Link And Log In Using SSO

https://www.myworkday.com/asu/d/inst/1$9925/9925$8264.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV
  
  

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Higher Education

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