IT Release & Configuration Analyst, Senior

Arizona Public Service Company; Phoenix (AZ); Remote; USD 85,000 - 115,000; Full time

Job summary

Arizona Public Service Company is seeking a Senior IT Release & Configuration Analyst who is detail-oriented and organized. In this role, you'll ensure smooth software transitions from development to deployment, collaborating across teams to maintain system integrity. The position demands technical expertise in release management and requires at least a four-year degree in Information Technology along with relevant experience in configuration management tools and procedures.

Benefits

Flexible working hours

Home office arrangement

Qualifications

• 5+ years of relevant experience required.
• In-depth technical knowledge of configuration management and release processes.
• Ability to develop and write technical documentation.

Responsibilities

• Manage software release process and maintain control systems.
• Collaborate with cross-functional teams for code integration and deployments.
• Conduct configuration audits to resolve issues.

Skills

Configuration management tools

Version control systems

Software release cycles

CI/CD pipelines

Change control processes

Troubleshooting

Excellent communication

Education

Bachelors' degree in Information Technology

Job description

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IT Release & Configuration Analyst, Senior

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

IT Release & Configuration Analyst, Senior

Are you detail-oriented, highly organized, and passionate about ensuring technology moves from development to deployment seamlessly? Join our dynamic IT team as a Senior Release & Configuration Analyst and play a vital role in delivering high-quality software and systems that support mission-critical operations at APS.

This role is ideal for someone who enjoys working across teams to maintain system integrity, ensure compliance, and streamline software release cycles.

What your day would look like:

You are responsible for:

• Managing and maintaining the inventory of project software, system documentation, and configuration baselines across environments.
• Overseeing source code management, version control, and audit readiness in alignment with corporate standards.
• Administering and improving tracking systems and repositories to support smooth software development and release cycles.
• Performing environmental visioning and configuration control to ensure the stability and consistency of development, testing, and production environments.
• Collaborating with developers, QA teams, and project managers to coordinate code integration, releases, and deployments.
• Ensuring accurate documentation and traceability of changes to support internal compliance and regulatory requirements.

The kinds of people we want to talk to have:

• Experience with configuration management tools and version control systems (e.g., Git, Azure DevOps).
• A strong understanding of software release cycles, CI/CD pipelines, and change control processes.
• The ability to maintain complex inventories of systems, configurations, and documentation.
• A proactive approach to troubleshooting and ensuring deployment accuracy across multiple environments.
• Excellent communication and collaboration skills to work effectively with cross-functional technical teams.

IT Release & Configuration Analyst, Senior

• Bachelors' degree in Information Technology or related field
• PLUS five (5) years of prior relevant experience or equivalent combination of education and directly related experience.
• Requires in-depth level of technical knowledge within a job area and working knowledge of other technical areas

Preferred Special Skills, Knowledge or Qualifications

• Knowledge of change management frameworks; use of change management tools and software deployment processes utilized in the enterprise; mainframe and/or web programming languages and techniques; common configuration techniques; multiple project software interfaces and hardware systems; common release and release/configuration documentation practices; interpretation and application of source codes
• Advanced troubleshooting skills; reviewing and evaluating various types of releases for process compliance
• Ability to develop and write technical documentation; provide clear and concise communication with all release stakeholders; learn release component deployment processes and techniques; demonstrate continuous effort to improve operations and streamline work processes
• Ability to respond to requests for service and assistance; effectively resolve conflicts; maintain confidentiality
  
  

Major Accountabilities

1) Effectively coordinates and tracks the software release process, configuration baselines, source code, control system and tracking systems
2) Assigns change orders for deployment; Ensures and documents successful completion of changes
3) Responsible for maintenance of control systems and tracking systems
4) Conducts configuration audits and takes action to resolve issues
5) Assists with setting baselines according to configuration management plans and strategy
6) Maintains configuration management plans; Follows standard IT practices including Change Management, Release Management, and necessary coding/configuration guidelines
7) Reviews configuration change proposals for compliance to established guidelines, standards, policies and procedures
8) Assesses potential change impacts
9) Monitors and tracks required change-related metrics
10) Owns specific deployment problems and actively coordinates with various groups for resolution
11) Educates and trains others on the change process
12) Responsible for the performance of multiple application environments

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

Home Based: Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis.

*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

*Working from a home office requires adequate technology and an appropriate ergonomic set up.

*Role types are subject to change based on business need.