Business Analyst Intern - Summer 2027

Great American Insurance Group; United States; Hybrid; USD 25,000 - 39,000; Part time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition reimbursement

Paid Time Off

401(k) with company match

Employee stock purchase plan

Commuter benefits

Job summary

Great American Insurance Group is seeking a Business Analyst Intern for summer 2027. The role blends office and remote work in a hybrid setup within the Property & Casualty IT Services unit.

You will gather requirements, craft user stories with acceptance criteria, test functionalities, and contribute to design discussions. Strong writing and communication skills are essential as you collaborate across teams.

Qualifications

• Pursuing a degree in Business, English, Communications or related field.
• Detail oriented and able to document requirements clearly.
• Able to learn quickly and adapt to new tasks.
• Strong written and verbal communication skills.

Responsibilities

• Support Requirements Gathering and Documentation with business and technology partners.
• Assist in creating and refining user stories and acceptance criteria.
• Test ClaimCenter functionality and document results; identify defects.
• Help design and mock up ClaimCenter screens and workflows.
• Join project meetings and maintain project documentation.

Skills

Detail oriented

AI

Quick learner

Good communicator

Excellent writing skills

Education

Pursuing a degree in Business, English, Communications

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. P&C IT Services provides professional services to help our business units and corporate functions use technology to create, manage, and optimize information and business processes. IT Services can include a wide range of activities such as: software development, data management, Cloud services, IT security, network security, technical support, establishing and overseeing access rights, procuring and maintaining equipment or software, managing the infrastructure, and defining security procedures, The overall goal of IT Services is to provide technology solutions that increase efficiency, reduce costs, and give our company a competitive advantage over our competitors. Great American’s culture is built on connection, shared learning, and strong relationships. This is a hybrid role that combines in-office and remote work. Employees are expected to maintain a meaningful on-site presence to support collaboration, relationship building, and business success.

The ClaimCenter team is seeking a Business Analyst Intern for summer 2027.

Responsibilities

• Requirements Gathering & Documentation Participate in discussions with business and technology partners to understand business needs. Document requirements, business rules, workflows, and application behavior. Help identify questions, gaps, and scenarios that should be considered during solution design.
• User Story Creation Assist with creating and refining user stories for ClaimCenter enhancements. Document acceptance criteria and expected system behavior. Help break business requirements into clear, testable requirements for development teams.
• Application Testing Create and execute test scenarios based on business requirements and user stories. Test ClaimCenter functionality and document results. Identify unexpected application behavior and clearly document defects or questions for the project team. Participate in regression and user acceptance testing activities.
• Application Design & Prototyping Help design and mock up proposed ClaimCenter screens and workflows. Work with Business Analysts and developers to consider usability and business process needs. Participate in design discussions and help document proposed solutions.
• Project Collaboration Participate in project meetings, design sessions, demonstrations, and working sessions. Help maintain project documentation and track open questions or follow-up items. Gain exposure to the software development lifecycle and Agile delivery practices.

Requirements

• Ability to work in the office at minimum three days a week.
• Education: Pursuing a degree in Business, English, Communications, or related 2029 or 2030 graduation year
• Experience/skills: Detail oriented Familiar with AI Quick learner Good communicator Excellent writing skills
• Business Unit: Property & Casualty IT Services

Benefits

• We offer competitive benefits packages for full-time and part-time employees*
• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
• *Excludes seasonal employees and interns.
• Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.

Your recruiter will provide details about benefits and specific compensation ranges during the hiring process.

Learn more at http://www.gaig.com/careers.

Why can you trust Great American Insurance Group?

Great American Insurance Group understands the importance of choosing a financially strong company. We are an organization built for the long term and are committed to giving you that strength. For nearly 150 years, Americans have trusted us to protect them. Our innovative insurance solutions and specialization serves niche marketplaces that we know well. This expertise gives us a successful foundation that spans generations.

You never know where a career in insurance will take you. Whether you are starting your career or are looking for a company to grow your experience, at Great American Insurance Group, you can join our more than 8,500 employees to “Be Here. Be GREAT!” To learn more, visit our Career Page