Business Analyst - Intermediate Professional

Georgia Institute of Technology; Atlanta (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

Georgia Tech in Atlanta, GA, seeks a Business Analyst to evaluate processes, define requirements, and collaborate with IT and stakeholders to deliver effective technology solutions.

Responsibilities include eliciting needs, documenting requirements, modeling data, and supporting testing and validation to ensure project success. A strong emphasis on data visualization and process improvement is expected.

Qualifications

• Associate's Degree in a related discipline or equivalent combination of education and experience.
• Two or more years of relevant experience.
• Bachelor's Degree in a related discipline or equivalent is preferred.

Responsibilities

• Elicit, clarify, and validate business needs for IT projects and initiatives.
• Document business requirements, user stories, use cases, and process flows.
• Model data, workflows, and systems for process optimization and automation.
• Coordinate between business users, IT teams, and project stakeholders.
• Perform gap analyses, impact assessments, and feasibility studies.
• Support testing activities, UAT, and system validation.
• Provide input on IT solution design, configuration, and implementation.
• Stay informed on industry trends, applying knowledge to drive improvements.
• Gather and document business requirements and processes for IT solutions.
• Perform other job-related duties as assigned.

Skills

Requirements gathering

Data analysis

Documentation

UAT support

Reporting

Education

Associate's degree in related discipline or equivalent

Bachelor's degree in related discipline or equivalent

Job description

Job ID: 304999

Location: Atlanta, Georgia

Full-Time

Regular

About Us

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Georgia Techs Infrastructure and Operations (I&O) division manages campus physical space, environmental data, and decision-making platforms, while the university's broader Data Analytics programs span interdisciplinary master's degrees, industrial engineering, and research groups

Job Summary

Business Analysts evaluate business processes, identify opportunities for improvement through technology solutions, and collaborate with stakeholders to define requirements. They analyze data, develop functional specifications, and facilitate communication between business units and Information Technology teams to ensure successful project outcomes.

Responsibilities

• Job Duty 1 - Conduct interviews, workshops, and reviews to elicit, clarify, and validate business needs, objectives, and constraints for Information Technology projects and initiatives.
• Job Duty 2 - Develop and maintain business requirements documentation, including user stories, use cases, process flows, and functional specifications, to guide Information Technology development and implementation.
• Job Duty 3 - Analyze and model data, workflows, and systems to identify opportunities for process optimization, automation, and enhancement in alignment with business goals.
• Job Duty 4 - Facilitate communication and collaboration between business users, Information Technology teams, and project stakeholders to ensure shared understanding, alignment, and successful project outcomes.
• Job Duty 5 - Perform gap analysis, impact assessments, and feasibility studies to evaluate proposed Information Technology solutions, identify risks, and recommend mitigation strategies for decision-making.
• Job Duty 6 - Support testing activities, user acceptance testing, and system validation to validate requirements, verify functionality, and ensure alignment with business needs and expectations.
• Job Duty 7 - Provide input on Information Technology solution design, configuration, and implementation, ensuring that business requirements are met, and solutions deliver value and address key business challenges.
• Job Duty 8 - Stay informed about industry trends, technology innovations, and best practices in business analysis, applying continuous learning and knowledge sharing to drive process improvement and professional growth.
• Job Duty 9 - Collaborate with stakeholders to gather, analyze, and document business requirements, processes, and systems to enable effective Information Technology solutions and improvements.
• Job Duty 10 - Perform other job-related duties as assigned.

Required Qualifications

Educational Requirements

Associate's Degree in a related discipline or equivalent combination of education and experience.

Required Experience

Two or more years of relevant experience.

Preferred Qualifications

Preferred Educational Qualifications

Bachelor's Degree in a related discipline or equivalent.

Preferred Qualifications

• Bachelor's degree in Business Administration, Information Systems, Data Analytics, Management Information Systems, Industrial Engineering, Operations Management, or a related field.
• Customer-focused mindset with experience supporting service improvement efforts and improving user experiences through technology, process optimization, or digital solutions.
• Familiarity with business process automation platforms, workflow automation technologies, or low-code/no-code solutions.
• Experience gathering, documenting, and validating business and functional requirements for technology, data, or process improvement initiatives.
• Experience supporting system integrations, APIs, or data exchange initiatives between business applications.
• Experience working with operational or enterprise data, including data collection, data quality improvement, data standardization, and reporting.
• Experience supporting user acceptance testing (UAT), implementation activities, and change adoption efforts.
• Experience developing dashboards, reports, or data visualizations using tools such as Power BI, Tableau, or similar analytics platforms.
• Familiarity with Geographic Information Systems (GIS) concepts, spatial data, or GIS-enabled business processes.
• Experience with Power BI and Tableau are a huge plus. GIS related applications are also a great bonus to have. This position has a heavy emphasis on data gathering, data visualization and API Integrations.

Knowledge, Skills, & Abilities

SKILLS This job requires a working knowledge of standard documentation processes, business system architecture and associated technologies. Skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s) is required as are skills in cross communication between functional user and technical groups.

USG Core Values

The University System of Georgia ("USG") and Georgia Tech. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

Other Information

This is not a supervisory position.

This position does not have any financial responsibilities.

This position will not be required to drive.

This role is considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel

This position does not require security clearance.

Salary range: $65,052 - $94,944

Grade: T04

Atlanta, GA

Background Check

Successful candidate must be able to pass a background check. Please visit https://usg.policystat.com/policy/19298143/latest/