Location & Work Arrangement
Hybrid 4/1 with Fridays remote in Charlotte, NC
Description
Our client is seeking a Business Analyst II who will perform routine to moderately complex business analysis in support of applications, enhancements, and production support. The analyst will translate business needs into clear requirements, identify gaps and improvement opportunities, and coordinate with stakeholders, product owners, developers, and testers to refine requirements, analyze processes and data, support prioritization, and validate delivered solutions. The role manages assigned work with limited supervision, provides sound recommendations, and helps ensure solutions are ready for build, test, and deployment.
For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $45.00 to $50.00/hr. w2
Responsibilities
- Lead requirements elicitation for small to medium initiatives by facilitating discussions, analyzing business processes, identifying gaps, and translating needs into user stories, acceptance criteria, and supporting documentation.
- Collaborate with product owners and delivery teams to refine backlog items, support prioritization decisions, define scope, and ensure requirements are understood and ready for design and development.
- Analyze source data, business rules, and process dependencies to support solution design, reporting needs, and operational improvements.
- Coordinate and assist in User Acceptance Testing activities, including test planning, scenario development, execution support, defect triage, and validation of business outcomes.
- Provide level 2 application support for assigned systems by investigating incidents, performing root cause analysis, documenting findings, recommending corrective actions, and partnering across business and IT teams to restore service and reduce recurring issues.
Experience Requirements
- Strong communication, facilitation, analytical, and problem-solving skills with the ability to manage stakeholder conversations and present information clearly.
- Ability to resolve routine conflicts professionally and balance multiple priorities.
- Experience with requirements management, process analysis, Agile delivery practices, testing, and basic data analysis.
- Ability to work independently with limited supervision.
- Developed working knowledge of multiple applications and a basic understanding of related business processes.
- 3 to 5 years of experience in business analysis, systems analysis, process improvement, application support, or technology delivery.
- Experience with Azure DevOps or Jira, process modeling, SQL or data querying, and Agile delivery preferred.
Education Requirements
- Bachelor’s degree in business, information systems, computer science, or a related field, or equivalent practical experience.