Business Analyst II

Serve You Rx; Milwaukee (WI); Remote; USD 70,000 - 100,000; Full time

Job summary

Serve You Rx is seeking a Business Analyst II to lead various IT and operational projects. The role involves identifying business needs, documenting requirements, and collaborating with teams to implement solutions. Ideal candidates will have a Bachelor's degree and at least five years of relevant experience, particularly in the healthcare sector. The position offers a remote work option and generous benefits, including health coverage and paid time off.

Benefits

Medical (HMO and PPO)

Dental

Vision

401k

HSA

Paid parental leave

18 days of paid time off in the first year

Qualifications

• Minimum of five years of previous business analysis and/or related IT experience.
• Experience in Pharmacy, Pharmacy Benefit Management, Healthcare, Claims, or Payment Integrity is preferred.
• Project Management Certification is preferred.

Responsibilities

• Lead and manage operational, systems, and technology projects.
• Coordinate requirements gathering and document process flows.
• Mentor and assist in training other team members.

Skills

Business Analysis

Project Leadership

Problem Solving

Data Analysis

Communication

Education

Bachelor’s degree in Computer Science, Business, Accounting, or Finance

Master’s degree (preferred)

Job description

Serve You Rx is in search of a Business Analyst II. The Business Analyst is responsible for planning and leading business, operational, IT, and financial projects. They will identify and document business needs and requirements. The BA designs, tests, and implements new systems and modifies existing systems to meet business needs. Responsibilities also include research, selection, and compilation of data.

This is a remote position.

What You’ll Do

1. Predict emerging customer needs and develop innovative solutions in collaboration with key partners such as operations and IT.
2. Manage and lead a variety of operational, systems, and technology projects. Work with end-users to determine business requirements and ensure that information systems support business needs. Recommend new systems and enhancements.
3. Coordinate requirements gathering with users (internal, external) to define and develop new business applications and updates to existing applications, document the requirements and process flow for use by those teams.
4. Solve unique and complex problems with broad impact, along with translating highly complex concepts in ways that can be understood by a variety of audiences.
5. Identify and plan project schedules including project milestones/phases. Lead the formation of Project Team, including Executive Sponsor, Steering Committee, and Work Group.
6. Influence leadership to adopt new ideas, products, and/or approaches.
7. Monitor project progress by tracking activity, resolving problems, and publishing progress reports.
8. Coordinate maintenance and support of existing applications including direct end user support, testing, and verification of bugs, managing bug fixes, updating training materials, retraining, identifying, and defining enhancements, end user customer demonstrations, and end user customer training.
9. Work with user groups to develop end-to-end process maps, define application requirements, and establish new work standard procedures to support increased productivity. Ensure compliance with internal control policies and procedures.
10. Mentor and assist in training other team members. May direct the work of other lower-level professionals or manage processes and programs.
11. Complete other duties as assigned.

Qualifications

• Bachelor’s degree in Computer Science, Business, Accounting, or Finance or equivalent experience required; Master’s degree preferred.
• Minimum of five years of previous business analysis and/or related IT experience, with project leadership focus; experience in Pharmacy, Pharmacy Benefit Management, Healthcare, Claims, or Payment Integrity is preferred.
• Project Management Certification is preferred.

Why Serve You Rx?

Serve You Rx is a full-service pharmacy benefit manager (PBM) committed to flexibility and doing what's best for its clients. It focuses on serving insurance brokers, consultants, third-party administrators, and their clients, delivering exceptional service and tailored, cost-effective benefit solutions. Independently and privately held for nearly 40 years, Serve You Rx can implement new groups in 30 days or less and offers a wide range of solutions. Known for adaptability, quality, and client-centricity, Serve You Rx aims to set the standard for better client service.

The company offers generous benefits including medical (HMO and PPO), dental, vision, 401k, HSA, identity theft and legal coverage, pet insurance, paid parental leave, and 18 days of paid time off in your first year.