Business Analyst (Family Support Systems Analyst)

State of Ohio; Columbus (OH); On-site; USD 75,000 - 105,000; Full time

Job summary

Ohio Department of Children and Youth in Columbus seeks a Business Analyst (Family Support Systems Analyst) to support statewide platforms like SACWIS, BIC, ROM, and TEAM Ohio. You will translate policies into system design, develop business rules, and provide training and user documentation to stakeholders.

The role focuses on technical and programmatic support, data analysis, and ensuring compliance with federal/state requirements to improve outcomes for children and families.

Qualifications

• Experience with child welfare population preferred.
• Ability to translate policies into system design decisions.
• Strong data analysis and reporting skills.
• Experience creating business rules and system specifications.

Responsibilities

• Provide technical assistance to developers and contractors on child welfare.
• Interpret federal and state policies to guide system design and compliance.
• Develop and test performance criteria, user scenarios, and data conversion plans.
• Create training materials, webinars, and user documentation.
• Deliver help desk support to county and private child welfare agencies and internal and external stakeholders.
• Conduct system trainings and monitor user engagement and system usage.
• Analyze data, generate reports, and support federal reporting requirements.
• Represent DCY at meetings, conferences, and public engagements.

Skills

Microsoft Office

Excel

Word

PowerPoint

Child Welfare experience

Job description

Job Description – Business Analyst (Family Support Systems Analyst) (2600073O)

Business Analyst (Family Support Systems Analyst) ( 2600073O )

Organization

Department of Children and Youth

Agency Contact Name and Information

[e-mail]

Unposting Date

Sep 28, 2026, 10:59:00 PM

Work Location

Children&Youth N. High Complex 246 North High Street Columbus 43215

Primary Location

United States of America-OHIO-Franklin County-Columbus

Ohio Department of Children and Youth 57 subscribers

Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs.At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work!

Location Requirements

DCY’s core hours of operation are Mon-Fri from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across DCY divisions.Employees may begin as early as 7:00am & as late as 9:00am, based on supervisory approval. This position performs work on-site daily at DCY’s office space.

Job Description

Join the team shaping Ohio’s child welfare and home visiting data systems. As a Family Support Systems Analyst you’ll provide technical and programmatic support for statewide platforms like Ohio SACWIS, BIC, ROM, and TEAM Ohio. You’ll help ensure these systems meet federal and state requirements while improving outcomes for children and families.

Key Responsibilities:

• Provide technical assistance to developers and contractors on child welfare.
• Interpret federal and state policies to guide system design and compliance, by creating business rules, workflow diagrams, data models and system specifications.
• Develop and test performance criteria, user scenarios, and data conversion plans.
• Create training materials, webinars, and user documentation.
• Deliver help desk support to county and private child welfare agencies and internal and external stakeholders.
• Conduct system trainings and monitor user engagement and system usage.
• Analyze data, generate reports, and support federal reporting requirements.
• Represent DCY at meetings, conferences, and public engagements.

Preferred qualifications:

• Extensive knowledge in Microsoft productions, including Word, Excel and Power Point.
• Previous experience with the Child Welfare population

Pay Information

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

Pay Range

1199/13

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$36.01

$37.75

$39.64

$41.53

$43.56

$45.72

$47.95

$50.37

Annual

$74,901

$78,520

$82,451

$86,382

$90,605

$95,098

$99,736

$104,770

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

The Ohio Department of Children and Youth does not provide employment-based visa sponsorship.

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.

Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicant with a passing score will be retained and utilized for a 6-month period. Applicant with a failing score in the same position may not re-take the same selection device for a 6-month period.

Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.