Business Analyst (Design Manager)

Almac Group; Lansdale (Montgomery County); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, Vision & Dental benefits

20 days PTO per year

12 holidays per year

401k company contribution

Hybrid work

Professional development

Job summary

Almac Group, positioned at Lansdale, PA, seeks a Business Analyst (Design Manager) to gather and document user requirements and ensure on‑time delivery of quality Almac CT systems. The role drives requirements, builds alignment, and guides client interactions across projects.

The ideal candidate will facilitate reviews, manage scope, and support testing and implementation activities while communicating effectively with clients and internal teams. Hybrid work is available for applicable roles.

Qualifications

• Associate degree or Bachelor's degree required with 2+ years of industry experience.
• 1+ years of experience communicating directly with clients.
• 1+ years of experience managing multiple projects or tasks simultaneously.
• Proficient knowledge of Microsoft Office products, especially Word, Excel and PowerPoint.

Responsibilities

• Gather, analyze, organize, and write system requirements for initial and subsequent builds.
• Lead requirements review meetings with clients and internal teams.
• Identify stakeholders and define responsibilities related to requirements and approvals.
• Evaluate requirements, separate needs from wants, and provide best-practice guidance.
• Write clear, concise system requirements to meet client needs and Almac goals.
• Support client user acceptance testing and implementation activities.
• Provide estimates for level of effort for changes to scope during builds.

Skills

Client communication

Microsoft Office

Education

Associate’s degree

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Almac Group is currently seeking a Business Analyst (Design Manager) for our Lansdale, PA location. The Business Analyst's (Design Manager) primary function includes the gathering and documentation of user requirements and facilitating with the internal Almac team to ensure successful and on time delivery of quality Almac CT systems.

Responsibilities include but are not limited to:

• Requirements gathering:
  • Collect, analyze, organize, and write system requirements for both initial and subsequent builds. Ensure proper and clear understanding of requirements by client and internal team members.
  • Lead requirements review meetings. Elicit requirements through use of interviews, document analysis review (protocol / supporting documents), requirement meetings with client teams (teleconference and in person as needed), business analysis, and client need.
  • Identify key stakeholders and define their responsibilities related to requirements definition, assessment, and approval. Communicate with the client and other stakeholders to understand their project objectives.
  • Critically evaluate requirements gathered from multiple sources, reconcile conflicts, act as consultant by providing best practices and lessoned learned, and separate user ‘wants’ from the true needs.
  • Write clear, concise, and detailed system requirements to meet the client’s needs while supporting Almac goals.
• Systems Build:
  • Ensure the internal team has a full understanding of the project requirements. Ensures the internal team delivers a quality system that meets the requirements documentation. This will be done by the Design Manager through leading requirements review meetings, attending functional and test case reviews, participating in regular status meetings, and driving issue‑resolution activities through regular in‑person collaboration with project teams and functional stakeholders to ensure alignment, timely decision‑making, and successful project delivery.
• Systems Implementation:
  • Perform and support client user acceptance testing. Participate in any other required implementation activities on a project specific basis.
• Project Scope Assessment:
  • Understand initial project scope and initiate conversations about scope during requirements gathering with Project Manager and client. Provides estimates for level of effort for requested changes to scope during initial and subsequent builds.
• Risk Management:
  • Actively participates in identifying, mitigating and managing risk and raises concerns to client and internal team as appropriate.

Qualifications:

Required Experience / Education:

• Associate’s degree with a minimum of two (2) years of industry related experience OR Bachelor's degree
• 1+ years of experience communicating directly with clients
• 1+ years of experience managing multiple projects or tasks simultaneously
• 1 year of experience understanding client requirements
• Proficient knowledge of Microsoft Office products, especially Word, Excel and PowerPoint

Preferred Experience / Education:

• Bachelor’s Degree
• 1+ year working experience with clinical trials, or in pharmaceutical or biotechnology environment
• 1-3 years of experience gathering and writing technical requirements
• Experience understanding and writing client requirements
• Experience gathering IXRS requirements
• 3 years of experience communicating directly with clients
• Experience managing multiple projects or tasks simultaneously
• Use of Requirements Management Tools and Processes, e.g., Microsoft Team Foundation Server (TFS), SharePoint, Wireframing Tools, etc.
• Experience within the clinical technology, life sciences, or software industries setting
• Understanding of use of IXRS in Clinical Trials

What can Almac Group offer you?

• Medical, Vision & Dental benefits from the 1st of the month following start date
• 20 days PTO per year, accrued monthly following start date
• 12 holidays per year
• Company paid Long and Short-term disability along with Life Insurance
• 401k company contribution
• Hybrid work available for applicable roles
• Professional development programs/ continuous learning opportunities

Almac is an exceptional, award winning, drug development solutions provider at the forefront of the pharmaceutical industry. We are a privately owned organization that has organically grown over 50 years now employing 7,500 highly skilled personnel worldwide. Our US Headquarters is located at Souderton, PA with additional operations scattered around the US and Europe. ‘Partnering to Advance Human Health’ is more than just a tagline – it is our way of life.

Embracing diversity is at the heart of enhancing Almac Group’s unique culture and reflects our fundamental belief that all people deserve equality, inclusivity and the opportunity for advancement. We are committed to cultivating a welcoming, supportive, and inclusive environment for all. Together, we will build on the strength in our diversity and deliver exceptional solutions to advance human health globally.

RECRUITMENT AGENCIES PLEASE NOTE: Almac will only accept applications from agencies/business partners that have been invited to work on this role through our portal. Candidate Resumes/CV’s not submitted through our portal or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.

Almac Group, Inc. is an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled - Proudly embracing diversity in all of its expressions.

EEO is the Law

EEO is the Law GINA Supplement

Almac provides reasonable accommodations to people with disabilities who need assistance completing the application process. Please email us at [e-mail] to request assistance.