Business Analyst, Commercial

Hill Research; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Hill Research in Boston Seaport or Princeton, NJ seeks a Business Analyst to support the CRO by keeping the commercial engine running. You will ensure every lead, call, and meeting is captured, followed up, and prepared for the next step using HubSpot and AI-assisted tools.

You will log activity, build target lists, draft CRO voice emails, manage sequences, and coordinate conference follow-ups. This role blends sales support with analytical rigor for life sciences customers.

Qualifications

• Bachelor's degree with 1–3 years in sales support, business development, or a similar analyst role.
• Hands-on HubSpot experience (or Salesforce with willingness to learn HubSpot).
• Experience with Claude or other AI assistants: prompting, drafting, summarizing, and verifying output.
• Strong LinkedIn skills including prospect research and messaging (Sales Navigator a plus).

Responsibilities

• Own HubSpot data quality for contacts, companies, deals, notes, tasks, and tags.
• Log every call, meeting, LinkedIn thread and email reply the same day with a dated next step.
• Maintain the shared team tracker and deduplicate HubSpot records.
• Run a weekly pipeline review for the CRO: track movement, stalls and overdue items.
• Build target account lists using LinkedIn Navigator and data tools.
• Draft personalized emails and LinkedIn messages in the CRO's voice for review, then send and track them.
• Manage email sequences and LinkedIn campaigns; route replies within one business day.
• Schedule intro calls, demos and lunches with materials.
• Track Phase II/III trial starts and funding news for target accounts.
• Draft investor outreach and post-event follow-ups for the CRO.
• Prepare one-page prospect briefs and turn meeting notes into CRM updates.
• Assemble proposals and sales decks from approved materials.

Skills

HubSpot experience

LinkedIn Sales Navigator

AI prompts & QA

Excel

Strong writing

Project coordination

Education

Bachelor's degree

Tools

HubSpot

Salesforce

Claude

Outlook

Teams

Surfe

Salesmotion

ClinicalTrials.gov

Otter.ai

Pocket recorder

Excel

PowerPoint

Job description

Reports to: David Hall, Chief Revenue Officer

Location: Boston Seaport, 27 Drydock Avenue, in office, or Princeton, NJ

Type: Full time

Hill Research is an AI company. Our TriClick platform generates the statistical programming outputs behind clinical trial submissions: SDTM and ADaM datasets and the tables, listings and figures that follow, with the client's biostatisticians reviewing and signing off. Our customers are biostatistics, statistical programming and data management leaders at pharma, biotech and medical device companies.

The Business Analyst is the right hand of the Chief Revenue Officer. You keep the commercial engine running: every lead captured, every follow-up sent, every meeting prepared, and every record current. The CRO spends most of his time in conversations with senior pharma leaders, at conferences and with investors. Your job is to make sure nothing from those conversations is lost and that each one turns into a clear next step.

This is a sales associate role with an analyst's discipline. It suits someone early in their career who wants to learn enterprise sales in life sciences from the inside, and who already works comfortably with AI tools.

What you will do

CRM and pipeline (about 30%)

• Own HubSpot data quality: contacts, companies, deals, notes, tasks and lead source tags.
• Log every call, meeting, LinkedIn thread and email reply the same day, with a dated next step.
• Keep the shared team tracker and HubSpot in agreement, and remove duplicates.
• Run a weekly pipeline review for the CRO: what moved, what stalled, and what is overdue.

Outreach and follow-up (about 25%)

• Build target account and contact lists using LinkedIn Sales Navigator and contact data tools.
• Draft personalized emails and LinkedIn messages in the CRO's voice for his review, then send and track them.
• Run and monitor email sequences and LinkedIn campaigns, and route every reply within one business day.
• Schedule intro calls, demos and lunches, and send the confirmation and materials.

Conferences and events (about 20%)

• Before each conference, pull the attendee and speaker lists, flag priority targets and book meetings.
• At the booth, capture every badge, business card and conversation on the contact sheet the same evening.
• After the event, load contacts into HubSpot and get first follow-ups out within 48 hours.
• Support the Clinical AI Mastermind series: invitations, RSVPs with the curation team, and post-event follow-up.

Meeting preparation and proposals (about 15%)

• Prepare a one-page brief before each prospect meeting: the person, the company, its trials and the likely need.
• Turn meeting recordings and notes into a summary, action items and CRM updates.
• Assemble proposals, pilot outlines and sales decks from approved materials and the rate sheet.

Market research and investor support (about 10%)

• Track Phase II and III trial starts, leadership changes and funding news at target accounts.
• Maintain the investor target list and the log of investor outreach for the Series A.
• Draft LinkedIn posts, newsletter items and event recaps for the CRO to edit.

Tools you will use

• AI assistant: Claude, connected to HubSpot, Outlook, Teams and meeting recordings
• LinkedIn: Sales Navigator, company page, events, campaign automation
• Contact data and signals: Surfe, Salesmotion, ClinicalTrials.gov
• Meetings: Otter.ai, Pocket recorder, Microsoft Teams
• Office: Outlook, Excel, PowerPoint, Word

What we are looking for

Required

• Bachelor's degree, with one to three years in sales support, business development, sales operations or a similar analyst role.
• Hands-on HubSpot experience (or Salesforce, with the willingness to learn HubSpot fast).
• Working experience with Claude or a comparable AI assistant: prompting, drafting, summarizing, and checking the output before it goes out.
• Strong LinkedIn skills, including prospect research and professional messaging. Sales Navigator is a plus.
• Clear, concise business writing. You will draft messages that go to vice presidents and C-level leaders.
• Solid Excel skills: lookups, pivot tables, cleaning and deduplicating contact lists.
• Careful with detail and reliable on follow-through. A missed follow-up is a lost deal.
• Able to work in the Seaport office or in Princeton, NJ, and to travel to conferences, about 10 to 20 percent of the time.

Preferred

• Exposure to life sciences, pharma, biotech, a CRO or clinical research.
• Familiarity with clinical trial terms such as Phase III, biostatistics, statistical programming, SDTM, ADaM and TLFs.
• Experience working conference booths or running event follow-up.
• Experience building automations or reports in HubSpot.
• Mandarin is helpful, since part of our team and several partners work in both languages.

How you work

• You check AI output against the source before you trust it.
• You are comfortable with confidential material: investor data, client names and pricing.
• You raise a problem early instead of working around it quietly.

What success looks like in the first 90 days

• By day 30: you know TriClick well enough to explain it in two minutes, HubSpot is clean and current, and no follow-up task is overdue.
• By day 60: you run the weekly pipeline review, prepare every meeting brief, and manage one outreach campaign from list to replies.
• By day 90: you own conference lead capture and follow-up from start to finish, and the CRO's time on administration has dropped by half.

Details

• Growth path: this role is designed to grow into an account executive or sales operations lead position as the commercial team expands.
• Work setting: in person at the Hill Research office in the Boston Seaport, or in Princeton, NJ, working directly with the CRO, the CEO and the product team.
• Travel: several industry conferences a year, mostly in the United States.