Business Analyst 3

Mbi Llc; Richmond (VA); On-site; USD 85,000 - 120,000; Full time

Job summary

The Office of Information Management (OIM) in Richmond, VA seeks two experienced Business Analysts to support enterprise-wide web application initiatives and Pharmacy Partner Hub programs. You will work closely with business stakeholders and technical teams to analyze and document requirements for successful IT implementations.

Responsibilities include documenting current and future processes, facilitating Agile ceremonies, conducting meetings, and supporting testing, UAT, and training

Qualifications

• 5+ years of business analysis experience with requirements gathering and documentation.
• Strong communication and organizational skills.
• Experience with process mapping, feasibility studies, system documentation, and customer engagement.
• Knowledge of SDLC and multiple project management methodologies (Waterfall, Iterative, Agile).
• Ability to manage multiple priorities independently.
• Experience with SQL, PL/SQL, and Oracle databases (5+ years).
• Web app experience with Oracle APEX and Microsoft .NET.

Responsibilities

• Gather and document business requirements for new initiatives and enhancements.
• Document current and future state processes, GAP analyses, user stories, acceptance criteria, and process flows.
• Facilitate Agile ceremonies: daily stand-ups, sprint planning, backlog grooming, retrospectives.
• Conduct project meetings, demos, trainings, and detailed meeting notes.
• Present requirements to technical and business teams for validation.
• Participate in functional and systems integration testing; develop test plans and results.
• Support UAT and customer validation.
• Develop user guides and training materials; provide implementation/maintenance support.
• Collaborate with development, infrastructure, and support teams to resolve cross-functional issues.
• Utilize MS Office, SharePoint, Teams, GitLab, MS Project, and Visio.
• Support project managers in RFP/SOW reviews and Agile tool management.

Skills

Business analysis

Analytical thinking

Problem solving

Process mapping

SDLC knowledge

Agile methodologies

SQL/PLSQL

Oracle databases

Web applications

.NET applications

Communication

Multitasking

Education

Bachelor's degree in IT/Information Systems/CS

Tools

MS Office

SharePoint

Teams

GitLab

MS Project

Visio

Job description

- The Office of Information Management (OIM) is seeking two Business Analysts to support enterprise-wide web application initiatives and Pharmacy Partner Hub programs.

- These roles require close collaboration with business stakeholders, technical teams, and federal/state partners to ensure business processes, requirements, enhancements, and new initiatives are thoroughly analyzed and documented for successful IT implementation.

- Analysts will participate in Agile ceremonies, testing efforts, cross-functional troubleshooting, and creation of customer-facing and technical documentation.

Responsibilities

- Gather and document business requirements for new initiatives, system enhancements, and application needs.

- Document current and future state processes, GAP analyses, user stories, acceptance criteria, and process flows.

- Facilitate Agile ceremonies: daily stand-ups, sprint planning, backlog grooming, retrospectives.

- Conduct project meetings, demos, trainings, and prepare detailed meeting notes.

- Present requirements to technical and business teams for validation and discussion.

- Participate in functional and systems integration testing; develop test plans, scenarios, and results.

- Support User Acceptance Testing (UAT) and customer validation.

- Develop user guides, training materials, and provide implementation/maintenance support.

- Collaborate with development, infrastructure, and support teams to resolve cross?functional issues.

- Utilize tools including MS Office, SharePoint, Teams, GitLab, MS Project, and Visio.

- Support project managers in RFP/SOW reviews and Agile tool management.

Required Skills & Experience

- 5+ years of business analysis experience, including requirements gathering and documentation.

- Strong analytical, problem?solving, organizational, and communication skills.

- Experience with process mapping, feasibility studies, system documentation, and customer engagement.

- Knowledge of SDLC and multiple project management methodologies (Waterfall, Iterative, Agile).

- Ability to manage multiple concurrent priorities independently.

- Strong SQL, PL/SQL, Oracle databases experience (5 years).

- Web application experience with Oracle APEX, Microsoft .NET.

- Bachelor's degree in IT, Information Systems, Computer Science, or equivalent experience.

Preferred Skills

- Healthcare information systems experience.

- Familiarity with Commonwealth of Virginia SEC 501.

- Experience with RFP development, .NET applications, and system upgrades/interface design.

Candidate Profile

- Ideal candidates are assertive, highly motivated, detail?oriented, and able to take ownership of assigned projects while maintaining strong communication with diverse stakeholder groups.

Fill the skill matrix below:

Skill

Amount

Candidate's No. of years of experience

business analysis experience, including requirements gathering and documentation.

Required

7

Strong analytical, problem solving, organizational, and communication skills

Required

7

Experience with process mapping, feasibility studies, system documentation, and customer engagement.

Required

7

Knowledge of SDLC and multiple project management methodologies (Waterfall, Iterative, Agile).

Required

7

Ability to manage multiple concurrent priorities independently.

Required

7

Strong SQL, PL/SQL, Oracle databases experience (5 years).

Required

7

Web application experience with Oracle APEX, Microsoft .NET.

Required

7

Bachelor's degree in IT, Information Systems, Computer Science, or equivalent experience.

Required

7

Ability to blend methodologies together in the right proportions to fit a project and business environment

Required

7

Facilitate Agile ceremonies: daily stand-ups, sprint planning, backlog grooming, retrospectives.

Required

5

Healthcare information systems experience.

5

Familiarity with Commonwealth of Virginia SEC 501.

5

Experience with RFP development, .NET applications, and system upgrades/interface design.

5

Excellent verbal and written communications skills

Required

7

Strong analytical, planning, and organizational skills with an ability to manage competing demands

Required

7