Business Analyst

Conviso Inc.; Washington (District of Columbia); Remote; USD 80,000 - 120,000; Full time

Job summary

Conviso Inc. is looking for a Management Analyst who will be responsible for creating visual content, facilitating requirements gathering, and contributing to project tracking and reporting. The ideal candidate should have a Bachelor's degree, relevant experience in project coordination, and an active security clearance. This remote position offers a dynamic opportunity to work with government clients and involves a strong emphasis on Agile methodologies.

Qualifications

• Minimum 2 years of experience.
• Active Secret / Tier 3 security clearance required.
• Experience with Agile methodologies preferred.

Responsibilities

• Prepare Monthly Status Reports and update feature backlog in ServiceNow/JIRA.
• Support requirements gathering, documenting next steps and maintaining trackers.
• Design and conduct training sessions for users to enhance understanding of new systems.

Skills

Project Coordination

Requirements Gathering

Documentation

Communication

Education

Bachelor's degree in business administration, Information Technology, or a related field

Tools

ServiceNow

JIRA

GitLab

Jenkins

Job description

Conviso Inc is seeking a highly skilled and experienced Management Analyst. The ideal candidate will create visual content like workflow diagrams, facilitate requirements gathering sessions, and contribute to project tracking and reporting.

Title: Management Analyst

Minimum 2 years of experience

Active Secret / Tier 3 security clearance required

** Remote job

Key Responsibilities:

Project Coordination & Reporting

• Prepare for and participate in the Monthly Product Owner Syncs, ensuring key achievements, ongoing activities, and discussion items are highlighted.
• Prepare and update Monthly Status Reports (MSR), capturing team achievements, ongoing deliverables, and upcoming activities.
• Maintain and update the feature and story backlog in ServiceNow/JIRA, ensuring accurate documentation of created and prioritized work.
• Provide updates on prioritizing epics under SMR (Monthly), including status, risks/issues, and accomplishments

Requirements Tracking & ServiceNow Support

• Support Requirements Gathering by outlining/tracking requirements, documenting next steps, and maintaining corresponding trackers.
• Consolidate requirements gathered during meetings and distribute them to the appropriate teams prior to the next meeting.
• Prepare and log user stories in ServiceNow Agile and JIRA based on gathered requirements.

Facilitation & Leadership

• Facilitate meetings, capturing requirements and action items in real-time while screen-sharing when needed.

Documentation & Communication

• Work with the ServiceNow Developers and DevOps specialists to develop comprehensive technical documentation for all development and operational processes, ensuring clarity and accessibility for team members and stakeholders.
• Design and conduct training sessions with the project team for end users to enhance understanding and utilization of new systems and processes.

Education: Bachelor's degree in business administration, Information Technology, or a related filed, or equivalent work experience

Preferred Qualifications:

• Experience with Agile methodologies and user story creation in ServiceNow Agile and JIRA.
• Experience with DevOps processes, particularly the Continuous Integration/Continuous Deployment (CI/CD) lifecycle, and tools, such as Jenkins and GitLab.
• Experience with DevOps processes in ServiceNow.
• Familiarity with government clients, particularly defense sectors.