Business Analyst

Helpware; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Helpware Inc. seeks a seasoned Business Analyst to support SMEs, document requirements, and translate business needs into actionable specifications. You will collaborate with business and technical teams to ensure successful implementation of health-plan solutions.

The role focuses on processes like claims, enrollment, provider management, and authorizations, requiring healthcare domain experience and strong data analysis skills, with US business hours awareness.

Qualifications

• 5+ years of experience as a Business Analyst.
• Experience in healthcare payer/health insurance industry.
• Knowledge of Medicare and/or Medicaid processes.
• Experience gathering requirements, documenting workflows, and performing gap analyses.
• Ability to translate business needs into clear functional requirements.
• Experience developing test scenarios and supporting UAT.
• Strong analytical, communication, and problem-solving skills.
• Willingness to work according to US business hours.

Responsibilities

• Gather, analyze, and document business requirements and functional specifications.
• Analyze business processes and workflows to identify gaps and opportunities for improvement.
• Collaborate with SMEs, stakeholders, developers, and QA to ensure clear understanding of requirements.
• Develop workflow documentation and functional specifications.
• Create test scenarios and support User Acceptance Testing (UAT).
• Validate implemented solutions against business requirements.
• Support business process analysis related to claims, enrollment, provider management, authorizations, and configuration.

Skills

Requirements gathering

Documentation

UAT support

Analytical thinking

Communication

US business hours

SQL

Tools

SQL

Job description

Описание:

Our client is a US-based company specializing in advanced solutions for health plans. Their platform helps both new and established Medicare and Medicaid programs scale efficiently by improving staff productivity, streamlining processes, and reducing operational costs. The company offers flexible solutions through SaaS (Software as a Service) and BPaaS (Business Process as a Service), enabling health plans to optimize operations, enhance member experiences, and maintain compliance with industry regulations. We are looking for a Business Analyst to support Subject Matter Experts (SMEs), allowing them to focus on new client initiatives and strategic projects. In this role, you will analyze business processes, gather and document requirements, and collaborate with business and technical teams to ensure effective implementation of solutions. Project Duration: 6+ months Working Hours: US time zone English Level: B2 or higher (conversational English required)

Задачи:

• Gather, analyze, and document business requirements and functional specifications.
• Analyze business processes and workflows to identify gaps and opportunities for improvement.
• Collaborate with SMEs, business stakeholders, developers, and QA engineers to ensure a clear understanding of requirements.
• Develop workflow documentation and functional specifications.
• Create test scenarios and support User Acceptance Testing (UAT).
• Validate implemented solutions against business requirements.
• Support business process analysis related to claims, enrollment, provider management, authorizations, and configuration.

Требования:

• 5+ years of experience working as a Business Analyst.
• Experience in the healthcare payer or health insurance industry.
• Knowledge of Medicare and/or Medicaid processes.
• Experience with requirements gathering, documentation, workflow analysis, and gap analysis.
• Ability to translate business needs into clear functional requirements.
• Experience developing test scenarios and supporting UAT.
• Strong analytical, communication, and problem-solving skills.
• Willingness to work according to US business hours.
• Experience working on healthcare projects.
• Experience writing SQL queries and performing data analysis.
• Expertise in claims, enrollment, provider management, authorizations, or configuration.
• Experience supporting software implementations and process improvements.