Business Analyst

Jobs via Dice; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

A leading consultancy firm is seeking a Business Analyst to manage multiple initiatives for the Commonwealth of PA. Responsibilities include managing submissions, ensuring compliance, and providing support for software applications. The ideal candidate will have extensive experience in business analysis and effective communication skills to maintain key relationships.

Qualifications

• 7 years experience in developing business, functional, and user requirements for IT systems.
• 7 years knowledge of business analysis process, principles, practices, and techniques.
• Fluency in English and excellent communication skills.

Responsibilities

• Manage multiple initiatives across the OCYF project team.
• Provide regular status reports for projects and/or tasks as assigned.
• Build and maintain relationships with stakeholders.

Skills

Business Analysis

Communication

Interpersonal Skills

Education

IIBA Certification

Tools

Microsoft Office Suite

Team Foundation Server

Microsoft Azure

Microsoft Test Manager

Job description

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Tri-Force Consulting Services Inc, is seeking the following. Apply via Dice today!

Job Title: Business Analyst

Duration: 12 Months

Client: Commonwealth of PA

Location: Harrisburg, PA

NOTE: This position is a remote position

Job Description:

• Plan, organize, prioritize, and manage multiple initiatives across the OCYF project team.
• Manages submission and tracking of system defects and change requests related to assigned system components.
• Manages processes and timelines in a manner necessary to meet program office specifications, and/or state or federal compliance requirements.
• Provides regular status reports for projects and/or tasks as assigned.
• Manages work associated with addressing data quality needs identified by the program office, federal compliance needs, and/or those identified within the CCWIS data quality plan.
• Reviews user requirements/user stories and functional specifications for system development, enhancements or configuration and supports associated system user acceptance testing, deployment, problem resolution, and end-user support activities.
• Responsible for compliance with standards and procedures specific to assigned initiatives.
• Manage and track progress against the project schedule and scope.
• Anticipate issues and proactively address them. Identify and track issues, and report issues using the appropriate chain of command.
• Build and maintain relationships with key stakeholders and customer representatives.
• Provide support to business operations and end users for OCYF and/or DHS software applications regarding business operations and technical issue evaluations and resolutions.
• Investigates and resolves business operational and software issues identified and reported by users.
• Communicate effectively with customers and software / hardware suppliers supporting the commonwealth as appropriate.
• Establishes and maintains effective working relationships with the network of county children and youth agencies, other Department staff, and other contractors.
• Uses Microsoft programs (Excel, Word, PowerPoint, Access, and Outlook) for documentation and communication purposes. Uses Team Foundation Server (TFS), Microsoft Azure (projects currently managed using TFS are anticipated to be migrated to Azure in the near future), and Microsoft Test Manager (MTM).
• Conducts meetings and/or follow-up sessions with stakeholders as needed in order to gain necessary detailed understanding of relevant business processes.
• Assists the Data Management Section of the SDMU as needed with tasks relevant to the CW CM initiative.
• Able to use the Commonwealth Service Now incident reporting system for incident and request tracking and processing.
• Able to lead/facilitate meetings or workgroups in-person and/or virtually as assigned.
• Able to develop and facilitate presentations in-person and/or virtually as assigned.
• Able to develop responses to public/media/stakeholder/federal inquiries as assigned.
• Able to work in a team environment.
• Travels as needed.
  
  

Required Qualifications

• 7 years experience in developing business, functional and user requirements for IT systems.
• 7 years knowledge of business analysis process, principles, practices, and techniques.
• Knowledge of software development lifecycle with focus on the user requirements and UAT.
• Contractor must have excellent written and verbal communication skills.
• Contractor must demonstrate good interpersonal skills and the ability to work with diverse user groups.
• Contractor must be fluent in English and be able to be clearly understood over the phone.
• Ability to establish and maintain effective working relationships.
• Highly Desired 2 years experience performing similar work in the Child Welfare or other Human Services Field.
• Highly Desirable IIBA certification.
  
  

About Us:

Since 2000, Tri-Force Consulting Services () has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Software Development

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