Business Analyst

Careerscape; Chicago (IL); Hybrid; USD 78,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with employer match

Generous paid time off

Job summary

Careerscape is seeking an experienced Business Analyst for a hybrid role in Chicago, blending business strategy with technology delivery. You will lead discovery sessions, map current and future state processes, and translate stakeholder needs into structured, actionable requirements for developers, project managers, and business leaders.

The ideal candidate has 3–6 years in a consulting or technology environment, strong communication, and expertise with Visio or Lucidchart, SQL, and both Agile

Qualifications

• 3–6 years as a Business Analyst in a consulting or tech environment
• Experience collecting requirements and mapping business processes
• Strong stakeholder management across technical and non-technical audiences
• Proficiency with process-mapping tools (Visio or Lucidchart)
• Experience with SQL or other data analysis tools
• Familiarity with Agile and Waterfall delivery methodologies
• Excellent written and verbal communication skills
• Bachelor's degree in Business, Information Systems, or related field
• CBAP/CCBA is a plus

Responsibilities

• Lead requirements gathering sessions with business and technical stakeholders
• Document current and future state processes through process maps
• Translate business needs into clear functional and technical requirements
• Facilitate workshops and interviews to uncover pain points
• Analyze data sets to identify trends supporting recommendations
• Partner with project managers to define scope, timelines, and success metrics
• Create and maintain BRDs, user stories, and process flows
• Communicate findings and recommendations to executives and stakeholders
• Support UAT planning and ensure delivered solutions meet business needs
• Track project progress and flag risks or scope changes early

Skills

Requirements gathering

Process mapping

Stakeholder management

SQL

Visio/Lucidchart

Agile/Waterfall

Communication

Education

Bachelor's degree in Business or Information Systems

CBAP or CCBA certification (nice to have)

Tools

Visio

Lucidchart

Job description

Careerscape is recruiting on behalf of our client, a growing consulting and technology firm in Chicago, for an experienced Business Analyst to join their hybrid team. This is an opportunity to sit at the intersection of business strategy and technology delivery, translating complex stakeholder needs into clear requirements and driving projects that actually move the needle for clients.

Day to day, you will spend time in discovery sessions, mapping current and future state processes, and turning messy inputs into structured documentation that developers, project managers, and business leaders can all act on. The ideal candidate thrives on asking the right questions, feels comfortable presenting findings to stakeholders at every level, and enjoys backing recommendations with solid data rather than gut instinct.

COMPENSATION

The salary range for this role is $78,000 - $105,000 per year, based on experience and qualifications.

Additional compensation and benefits details will be shared during the hiring process.

Responsibilities

• Lead requirements gathering sessions with business and technical stakeholders
• Document current and future state business processes through detailed process maps
• Translate business needs into clear, actionable functional and technical requirements
• Facilitate workshops and interviews to uncover pain points and improvement opportunities
• Analyze data sets to identify trends and support data-driven recommendations
• Partner with project managers to define scope, timelines, and success metrics
• Create and maintain business requirement documents, user stories, and process flows
• Communicate findings and recommendations to executive and operational stakeholders
• Support UAT planning and validate that delivered solutions meet business needs
• Track project progress and flag risks or scope changes early

Requirements

• 3 to 6 years of experience as a Business Analyst in a consulting or technology environment
• Proven experience with requirements gathering and business process mapping
• Strong stakeholder management skills across technical and non-technical audiences
• Proficiency with process mapping tools such as Visio or Lucidchart
• Experience with SQL or other data analysis tools to support recommendations
• Familiarity with Agile and Waterfall project delivery methodologies
• Excellent written and verbal communication skills
• Bachelor's degree in Business, Information Systems, or a related field
• Business analysis certification such as CBAP or CCBA is a plus
• Medical, dental, and vision insurance
• 401k with employer match
• Generous paid time off and company holidays
• Hybrid work schedule with flexibility for in-office collaboration
• Professional development and certification reimbursement
• Life and disability insurance
• Employee assistance program
• Commuter benefits for Chicago-based employees
• Collaborative, growth-oriented team culture
• Paid parental leave

ABOUT CAREERSCAPE

Careerscape is a staffing and recruiting firm connecting talented professionals with employers across administration, operations, healthcare, finance, technology, customer support, and professional services.

EQUAL OPPORTUNITY STATEMENT

Careerscape and its hiring partners are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other status protected by applicable law.