Business Analyst

Talent Software Services; Salem (OR); Remote; USD 70,000 - 110,000; Full time

Job summary

Talent Software Services is seeking a Business Analyst within the PPMO to support DOJ modernization by eliciting and clarifying business needs, documenting processes and requirements, assisting with solution assessment, and supporting testing and implementation.

Located in Salem, OR, this role offers remote work flexibility with occasional in-office presence based on business needs and requires collaboration with program staff, senior analysts, technical teams, and vendors to transform

Qualifications

• Gather information via interviews, workshops, document reviews, and research; translate findings into process diagrams, user stories, business rules, and functional descriptions; help maintain requirements traceability throughout the project lifecycle.
• Draft and maintain current-state/future-state process maps, SOPs, requirements summaries, and system documentation using approved templates and consistent terminology.
• Prepare UAT test cases, participate in execution, document results, and communicate findings for review and resolution.
• Contribute to end-user training materials and "train-the-trainer" sessions; observe workflow impacts, gather user feedback, and share insights to support adoption and continuous improvement.
• Other duties as assigned to support program objectives and timelines.

Responsibilities

• Gather information via interviews, workshops, document reviews, and research; translate findings into process diagrams, user stories, business rules, and functional descriptions; help maintain requirements traceability throughout the project lifecycle.
• Draft and maintain current-state/future-state process maps, SOPs, requirements summaries, and system documentation using approved templates and consistent terminology.
• Prepare UAT test cases, participate in execution, document results, and communicate findings for review and resolution.
• Contribute to end-user training materials and "train-the-trainer" sessions; observe workflow impacts, gather user feedback, and share insights to support adoption and continuous improvement.
• Other duties as assigned to support program objectives and timelines.

Job description

Role Summary

As part of the PPMO, you will support DOJ modernization initiatives by eliciting and clarifying business needs, documenting processes and requirements, assisting with solution assessment, and supporting testing and implementation. You'll collaborate with program staff, senior analysts, technical teams, and vendors to transform stakeholder input into clear, actionable documentation that guides delivery.

Located in the vibrant city of Salem, OR, this role offers the flexibility of remote work, with occasional in-office presence based on business needs.

Key Responsibilities

• Business analysis & requirements support: Gather information via interviews, workshops, document reviews, and research; translate findings into process diagrams, user stories, business rules, and functional descriptions; help maintain requirements traceability throughout the project lifecycle.


• Documentation: Draft and maintain current-state/future-state process maps, SOPs, requirements summaries, and system documentation using approved templates and consistent terminology.


• Testing & validation support: Prepare UAT test cases, participate in execution, document results, and communicate findings for review and resolution.


• Training & implementation assistance: Contribute to end-user training materials and \"train-the-trainer\" sessions; observe workflow impacts, gather user feedback, and share insights to support adoption and continuous improvement.


• Other duties as assigned to support program objectives and timelines.

Preferred Qualifications

• Experience supporting large-scale modernization programs or enterprise initiatives; familiarity with data governance/privacy/security practices.


• Project/change management and facilitation skills (workshops, consensus-building).


• Background working with relational or cloud-based data platforms; ability to translate technical concepts for business audiences.